Addressing the Challenges of Scale: NRF 2020

MarketScale recently attended NRF 2020, the retail industry’s biggest annual show, to get a feel for where the industry is headed and sit down with some of retail’s biggest names.

Infovista Senior Director of Global Enterprise Marketing Ricardo Belmar joined MarketScale’s Geoff Short to discuss changes Belmar has noticed over a decade of NRF attendance and wider trends in the retail world.

Belmar said it’s been intriguing to watch new innovations and technologies enter the industry, though he noted that making that technology functional at all times and scaling it up to match current visions are still genuine challenges.

“The real challenge (is) scaling these things,” he said. “You take technologies on their own – because they’re new, they’ve not been used at the kind of scale that a 300-store retailer or a 1,000-store retailer needs to get the consistency in that customer experience.”

What Belmar calls “enabling technology,” then, is key to achieving this kind of consistency at scale and capitalizing on technological innovation.

Short and Belmar also touched on the wider marriage of technology and retail, the need for experimentation and learning from failure, the differences in technology adoption between small and large firms, and more.

To keep up with everything going on in the retail industry, stay tuned to MarketScale’s retail publication here.

Follow us on social media for the latest updates in B2B!



facing adversity head-on
Facing Adversity Head-On: Leadership Insights From Charmeachealle Moore
July 23, 2024

Welcome to “Through the Storm,” where resilience and facing adversity head-on takes center stage. If you were to look up the word in the dictionary, you might just find a picture of Charmeachealle Moore, known affectionately as Mike Moore. His life story reads like a testament to unwavering determination and perseverance. Mike is a…

Read More
Breaking the Cycle and Inspiring Others
July 23, 2024

Nowadays, the traditional path to education is being questioned more than ever and there are numerous stories that provide a beacon of hope for those considering alternative routes. As the number of adults without a high school diploma reaches nearly 22 million in the United States, the importance of understanding and embracing non-traditional education…

Read More
School Safety and Regulatory Compliance
Approaching Safety and Regulatory Compliance with Intent and Purpose
July 23, 2024

In this episode of School Safety Today by Raptor Technologies Michelle Dawn Mooney sat down with special guest, Carrie Mockler, the Vice President of Operations at PublicSchoolWORKS, a Raptor Technologies company. PublicSchoolWORKS is a fully automated, all-in-one learning management system for online training for school staff and a comprehensive risk management program. Key Takeaways: •…

Read More
The Power of Self-Compassion in Leadership and Cognitive Diversity Can Transform Workplaces
July 23, 2024

Mental health and a sense of belonging are critical issues in today’s workplaces. So much that it is essential to practice self-compassion and form a better understanding of cognitive diversity. Leaders today must navigate the complexities of fostering connection and reducing isolation among their teams. Recent studies indicate that 40 percent of employees feel…

Read More