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Overcoming Infrastructure Deficiencies in the Retail Supply Chain

The COVID-19 pandemic has had a direct impact on the retail industry in terms of consumer presence in brick-and-mortar stores, growth in eCommerce, and more, but it’s also highlighted some glaring inefficiencies and shortcomings in the industry’s supply chain. Notably, retailers lack visibility and data regarding their supply chain and its infrastructure, leaving them largely…

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Overcoming Infrastructure Deficiencies in the Retail Supply Chain

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The COVID-19 pandemic has had a direct impact on the retail industry in terms of consumer presence in brick-and-mortar stores, growth in eCommerce, and more, but it’s also highlighted some glaring inefficiencies and shortcomings in the industry’s supply chain.

Notably, retailers lack visibility and data regarding their supply chain and its infrastructure, leaving them largely in the dark and forcing reactive approaches to challenges as opposed to proactive ones.

Further, the industry as a whole has been slow to adopt solutions powered by artificial intelligence and machine learning that could help ease that strain and provide more actionable insights.

To explore where the retail industry needs to go from here in addressing these issues, MarketScale host Stephanie Otey invited Vikas Rajput, Vice President of Customer Success for OpsVeda, to share his expert insights.

OpsVeda is a platform solution offering AI-infused solutions that help enterprises engage in proactive agility, optimization and automation based on the discovery and analysis of key data patterns and more.

The duo dove into optimizing production tracking and downstream impact, assess raw material supply challenges, adapt to shipment delays and route changes, optimize inventory, and more, offering retailers a game plan for forging ahead in a world more connected and demanding than ever before.

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More Retail Insights

Club stores drove nearly half of the growth in $330B U.S. store-brand sales

Club stores drove nearly half of the growth in $330B U.S. store-brand sales

Circana reports U.S. private-label sales reached $330 billion, with store brands holding 24% unit share and 23% dollar share of CPG. Club stores drove nearly half of the growth. Circana expects share gains to continue through 2026 at a slower pace as national brands sharpen pricing and innovation.

  • 01Club channels account for nearly half of all U.S. private-brand growth, so a store-brand program benchmarked only against supermarket peers is missing where the volume is actually moving.
  • 02A one-point gap between store-brand unit share (24%) and dollar share (23%) suggests private label is no longer priced far below the market average, which changes the margin math for premium-tier extensions.
  • 03The EU's 50% private-label unit share is more than double the U.S. figure, a reference point for how much headroom exists even as Circana expects the U.S. pace to moderate through 2026.

Sep 17, 2026

Meta is nearly doubling its Meta Lab stores for Ray-Ban AI glasses

Meta is nearly doubling its Meta Lab stores for Ray-Ban AI glasses

Meta is nearly doubling the store footprint of Meta Lab, its retail concept for Ray-Ban AI glasses, according to Modern Retail. In November 2025, The Wall Street Journal reported on pop-up stores in Los Angeles, Las Vegas, Burlingame and New York City. The stores are built for lingering and selfies. That design brief matters for any brand selling a wearable people must try on.

  • 01Meta designed its Meta Lab pop-ups around dwell time and photo-taking, with coffee stations and full-length mirrors, an explicit rejection of the get-in-get-out electronics store model, per The Wall Street Journal.
  • 02For brands launching a wearable that shoppers need to see on their own face, Meta's decision to expand physical stores rather than rely solely on online channels is a real-world reference point for the try-on problem.
  • 03The signal to watch is whether the new Meta Lab locations keep the pop-up format the Journal described or shift toward longer-term leases.

Sep 17, 2026

Retail Refined with Woof Gang Bakery CEO Ricardo Azevedo

Retail Refined with Woof Gang Bakery CEO Ricardo Azevedo

Ricardo Azevedo, CEO of Woof Gang Bakery and Grooming, applies franchise expertise from Tim Hortons and Burger King to build a community-centered pet care brand. He attributes growth to the franchise model's balance of scale with neighborhood presence, rigorous training, and technology integration.

  • 01Pet care is integrating into wellness lifestyle as consumers view pet health as family well-being, driving industry growth even during economic downturns
  • 02Woof Gang plans to expand to 450 locations across North America by 2027 while maintaining local community character through the franchise model
  • 03Technology infrastructure for appointment scheduling and customer relationship management enables personalized service at scale

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