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Overcoming Infrastructure Deficiencies in the Retail Supply Chain

The COVID-19 pandemic has had a direct impact on the retail industry in terms of consumer presence in brick-and-mortar stores, growth in eCommerce, and more, but it’s also highlighted some glaring inefficiencies and shortcomings in the industry’s supply chain. Notably, retailers lack visibility and data regarding their supply chain and its infrastructure, leaving them largely…

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Overcoming Infrastructure Deficiencies in the Retail Supply Chain

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The COVID-19 pandemic has had a direct impact on the retail industry in terms of consumer presence in brick-and-mortar stores, growth in eCommerce, and more, but it’s also highlighted some glaring inefficiencies and shortcomings in the industry’s supply chain.

Notably, retailers lack visibility and data regarding their supply chain and its infrastructure, leaving them largely in the dark and forcing reactive approaches to challenges as opposed to proactive ones.

Further, the industry as a whole has been slow to adopt solutions powered by artificial intelligence and machine learning that could help ease that strain and provide more actionable insights.

To explore where the retail industry needs to go from here in addressing these issues, MarketScale host Stephanie Otey invited Vikas Rajput, Vice President of Customer Success for OpsVeda, to share his expert insights.

OpsVeda is a platform solution offering AI-infused solutions that help enterprises engage in proactive agility, optimization and automation based on the discovery and analysis of key data patterns and more.

The duo dove into optimizing production tracking and downstream impact, assess raw material supply challenges, adapt to shipment delays and route changes, optimize inventory, and more, offering retailers a game plan for forging ahead in a world more connected and demanding than ever before.

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More Retail Insights

Amazon's $5.7 billion store quarter is the small part of its retail push

Amazon's $5.7 billion store quarter is the small part of its retail push

Amazon reported $5.7 billion in physical store net sales in Q3 2026, up 2% year over year. Groceries and everyday essentials were about half of the units Amazon sold in Q3, a sign the grocery push is running mostly through delivery. For grocers, Amazon’s delivery-side footprint could matter more than the physical store line.

  • 01When Amazon's CEO talks about 'stores' with hundreds of billions in revenue and double-digit margins, that is the whole retail business; the physical-store line is about $5.7 billion a quarter.
  • 02Groceries and everyday essentials were about half of the units Amazon sold in Q3 while its physical stores grew 2%, a sign the grocery push is running mostly through delivery.
  • 03Growth multiples measured from Amazon's first physical-store quarter in 2017 start from roughly five weeks of Whole Foods sales, so they overstate like-for-like growth.

Nov 12, 2026

SAP and VF Corp's Walldorf store runs without staff during set hours

SAP and VF Corp's Walldorf store runs without staff during set hours

SAP and VF Corporation opened S.Fashion, a test store at SAP's Walldorf headquarters that runs with no staff during selected hours. Its core promise is operational: a sale updates inventory and can trigger replenishment without manual handoffs. That chain leans on item-level RFID data and robotics.

  • 01S.Fashion’s operational focus is the unglamorous part: a sale updates inventory and can trigger replenishment without a manual handoff between systems. Shopper-facing features like holographic try-on and an AI-assisted embroidery station sit alongside that back-end integration.
  • 02With nobody on the floor, the inventory record is the main witness an agent can act on. Vendor-supplied RFID benchmarks highlight how big the gap can be versus manual counting, so accuracy is the number to verify before automating restock decisions.
  • 03VF Corporation says it plans to scale what works across its brands. The first S.Fashion feature to show up in a The North Face, Vans or Timberland store will reveal which part held up.

Nov 11, 2026

Mizner Park sold to CP Group, Georgetown and ACRE partners

Mizner Park sold to CP Group, Georgetown and ACRE partners

CP Group, Georgetown and ACRE acquired Mizner Park, dividing leasing, management and renovation work across office, retail and apartments; the buildings sit on land under a ground lease running to 2088, and StepStone is involved via ACRE’s co-investment relationship.

  • 01Mizner Park work is split: CP Group and Georgetown manage office and retail, ACRE and ZRS handle apartments, and CBRE and Newmark lease office and retail.
  • 02The new owners hold the buildings while Boca Raton's Community Redevelopment Agency owns the land, on a ground lease running to 2088, and the long-term plan is being developed with the city.
  • 03East Boca retail asks about $40 a square foot at 4.5% vacancy, below West Palm Beach's urban core, which gives a refreshed tenant mix a clear rent benchmark to measure against.

Nov 10, 2026

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