Preparing Brick and Mortar for a Great Reopening: Spieckerman Speaks Retail

CS
Carol Spieckerman
May 21, 2020
Learn more
Carol Spieckerman Podcast Consumer Behavior COVID-19 Facilities Management Reopening retail Service Channel Spieckerman Speaks Retail technology Tom Buiocchi Podcast

 

As retailers attempt to pull the trigger on reopening brick and mortar in a big way, they know they have to get it right the first time. Yet so much confusion surrounds what is even possible as the corona crisis plays out. Restoring consumer confidence will require clear answers, actionable best practices, and herculean effort. As CEO of facilities management leader, ServiceChannel, Tom Buiocchi is in the business of making that happen for over 500 name brands across 350,000-plus locations. In this Spieckerman Speaks Retail episode, Carol and Tom discuss what it will really take to get brick and mortar retail rolling once again.

In this interview, you’ll learn:

  1. How data will drive retailers’ restart plans
  2. Why retail formats and fixtures will never be the same in the wake of COVID-19
  3. Which compliance tracking tools will emerge as high touch becomes high stakes
  4. Why phased approaches are essential for being reopening-ready

Guest contact information:
Tom Buiocchi email tomb@servicechannel.com
LinkedIn profile https://www.linkedin.com/in/tombuiocchi/
Website www.servicechannel.com

Resources discussed in the episode
Webinar: www.servicechannel.com/reopening

Listen to Previous Episodes of Spieckerman Speaks Retail!

Follow us on social media for the latest updates in B2B!

Image

Latest

background checks
Fast or Forgotten: Speeding Up Background Checks Is HR’s New Competitive Edge
October 27, 2025

As the labor market tightens and hiring rates continue to decline, HR leaders face a double-edged challenge: move fast to fill crucial roles without cutting compliance corners. According to LinkedIn’s August 2025 Workforce Report, national hiring was 4.9% lower in July 2025 compared to July 2024, reflecting a broader slowdown across industries. Against that…

Read More
MedeAnalytics
From Data to Humanity: MedeAnalytics’ Lisa King Is Redefining Employee Engagement in a Tech-Driven Workplace
October 27, 2025

The HRSouthwest Conference 2025 brought together HR innovators and business leaders to explore how organizations can stay people-centered in an increasingly data-driven world. In conversation with Daniel Litwin, the Voice of B2B at MarketScale, Lisa King, Chief People Officer at MedeAnalytics, emphasized that lasting engagement isn’t built on flashy initiatives but on authentic connection….

Read More
college football
Coaching Insights: Inside the Relentless Pressure and Changing Realities of Modern College Football
October 27, 2025

The college football carousel is spinning faster than ever—accelerated by the transfer portal, NIL, and playoff-or-bust expectations. In this environment, staff turnover isn’t just a headline; it’s a human story affecting assistants and families who don’t have eight-figure buyouts. As discussed in this episode, a widely cited estimate suggests a majority of portal entrants…

Read More
Future of HR
Learning Through Engagement: Shamyra Jacobs’ Vision for the Future of HR Development
October 27, 2025

At the 2025 HRSouthwest Conference — a cornerstone gathering for forward-thinking human resources professionals — ideas around culture, engagement, and the evolving nature of workplace learning took center stage. Among the voices shaping those discussions was Shamyra Jacobs, an MBA student at Texas Woman’s University, who joined Daniel Litwin, the Voice of B2B at…

Read More
Related
Faherty
Software & Technology
From Heritage to Hospitality: The Faherty Blueprint for Authentic, Community-Centered Branding
October 15, 2025
youth
Healthcare
Fashion, Identity, and Digital Life Collide: Why Brands Must Listen, Collaborate, and Co-Create With the Next Generation of Youth
October 8, 2025

As the lines blur between fashion, identity, and digital life, brands are racing to understand how today’s youth are reshaping culture and commerce. Pacsun’s new Youth Report 2025, produced in partnership with GlobalData, offers one of the most detailed portraits yet of Gen Z and Gen Alpha—two generations united by self-expression but divided by…

Read More
consumer brands
Healthcare
Consumer Brand Growth Formula: Value Proposition, Platform Strategy, and Wellness Integration
September 3, 2025

Building consumer brands today requires more than clever marketing; it demands brand trust. Consumers want proof that products work, delivered at prices that feel accessible. That shift has raised the bar for founders, especially as 86% of consumers say authenticity influences which brands they support—with Gen Z placing even greater emphasis on it. Credibility…

Read More