Reducing Returns from Online Shopping with Augmented Reality

 

Almost any good or service can be provided online in today’s day and age. You can do just about anything, from browsing and ordering clothing online to ordering groceries on an app and having them delivered to your home. But when it comes to retail shopping for clothing items, how will you know if something truly fits and that you will like?

There’s no surefire way to tell unless you physically try it on, right? Wrong! Now, retailers are utilizing technology so that consumers won’t even have to step foot in a store to know whether or not an item will fit and how it will look on them. Shopify has found this to be an effective strategy, reporting a reduction in returns by 40 percent. 

You might wonder how augmented reality can be effective in retail and how and why it works. 

On today’s episode of Relevant Solutions, Host Christine Russo speaks with Vadim Rogovskiy, CEO at 3D LOOK, to discuss how augmented reality penetrates and transforms the retail industry and eliminates the number of returns.  

Rogovskiy explained the accuracy of augmented reality in retail compared to traditionally used techniques: “With technology, we finally can measure human bodies super precisely, super quickly with just two images, and believe it or not, it’s often more accurate than what you can expect from professional tailors.” 

Russo and Rogovskiy also discussed… 

  • Why the market wasn’t ready for this augmented reality in the 1990s 
  • How the augmented reality can accommodate varying consumer preferences in clothing fit 
  • How body habits and fits differ from one state to another and how this has influenced sizing charts 

Rogovskiy explained how augmented reality is not just transformative for consumers but is also efficient for supply chains. “Ultimately, the retailers need to understand how their consumers actually look, what are their body shapes, those different locations, and what are the correlations between their body shapes and what they buy, what they keep, what they return…and so they can incorporate this intelligence into their supply chain,” he said. 

Rogovskiy is the founder of three businesses—AdCenter, Clikky, and 3DLOOK. He is currently CEO of 3DLOOK. Rogovskiy is also a Geek Ventures partner, a New York Angels investing community member, a mentor for 500 Startups, and a Contributor at Forbes Technology Council. He has a Master’s Degree in Management of Organizations from Odesa I.I.Mechnikov National University. 

Follow us on social media for the latest updates in B2B!

Image

Latest

future of healthcare
Leading Through Change: Dr. Kevin Stevenson on Workforce, Innovation, and the Future of Healthcare
October 1, 2025

Healthcare is at a critical turning point, where staffing pressures, shrinking reimbursements, and rising patient expectations are reshaping the future of healthcare. According to the AACN Nursing Workforce Fact Sheet, the federal government projects more than 203,000 new registered nurse positions will be created annually from 2021 to 2031, reflecting high demand from an…

Read More
Non-traditional students
Holistic Support in Higher Ed: Why Non-Traditional Students Need More Than Just Financial Aid
October 1, 2025

Non-traditional students—adult learners, student parents, veterans, and first-generation college-goers—are carrying heavier burdens than ever. Upswing’s 2024 Ana Insights Report found that nearly nine in ten students intended to complete a FAFSA application, while many also sought help with essentials like food, housing, and bill payments. Perhaps most concerning, students expressed declining confidence in higher…

Read More
EAA AirVenture
From Ground to Sky: How Icom Radios Connect Crews, Docks, and Air Traffic at AirVenture 2025
October 1, 2025

Nestled in the shaded quiet of Oshkosh’s Seaplane Base, there exists a side of EAA AirVenture that many attendees never see. Unlike the bustling main grounds, the Seaplane Base operates for just one week each year, transforming from an unused shoreline into a hub of aviation activity. It takes hundreds of volunteers and days…

Read More
Seaplanes
Clear Signals, Safe Waters: Why Icom Radios are Key to Seamless Seaplane Operations at AirVenture 2025
October 1, 2025

At the heart of EAA AirVenture 2025, the Seaplane Base offers a unique glimpse into aviation’s most delicate dance—where water and air meet. Unlike traditional runways, this floating airfield demands a constant balance of precision, coordination, and communication. Here, pilots don’t just rely on their own skill; they depend on an entire team of…

Read More