Skip to content
MarketScale
‹ Back to Industries

Retail

The Shortlist, August 23, 2019: Target is Delivering & Automation is Coming Finance

Target beat its target in its earnings report this week and that could signal good news for retailers nationwide. Largely driving this success is Shipt, the same-day-delivery company that Target acquired in late 2017. Here’s what Target COO John Mulligan said in the company’s Q2 earnings conference call this week: “Our same-day options are…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Share

Target beat its target in its earnings report this week and that could signal good news for retailers nationwide. Largely driving this success is Shipt, the same-day-delivery company that Target acquired in late 2017.

Here’s what Target COO John Mulligan said in the company’s Q2 earnings conference call this week:

“Our same-day options are growing much faster than our digital sales. Specifically, combined sales for in-store pickup, drive-up and Shipt have more than doubled over the last year, accounting for nearly three quarters of Target’s 34% digital comp in the second quarter.”

Target rolled out a dedicated section of its website for same-day delivery orders this summer, making it more accessible for customers.

Tech is also coming to the financial sector, but it isn’t bringing you a Target gift card. Automation stands to move workers into different roles in the near future.

Bloomberg reporter Shelly Hagan broke down which roles might be more in-demand for humans going forward:

“There are optimists that are saying there will be many finance jobs added due to automation and this technology. LinkedIn says that job postings in the finance industry that list skillsets with data science have jumped 60% in the last 12 months. So, there’s a lot of demand for people that can do both finance and tech.”

In a report last year, PriceWaterhouseCoopers said as many as one-third of financial services jobs could be automated in the next fifteen years.

That’s what’s going on in the world of B2B this morning, I’m MarketScale digital editor Geoff Short.

Tune in to Business Casual, MarketScale’s live radio broadcast, every Wednesday and Friday at 8 a.m. CST.

New to MarketScale?

MarketScale is the platform Retail companies use to turn their own experts into content like this. Want the short overview?

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Retail Insights

B2B ecommerce pulse: AI agents, marketplace expansion, and digital investment drive mid-2026 momentum

B2B ecommerce pulse: AI agents, marketplace expansion, and digital investment drive mid-2026 momentum

B2B ecommerce is accelerating into the second half of 2026, driven by concrete AI deployments, marketplace expansions, and measurable gains from digital investment. The global B2B ecommerce market reached $20.4 trillion in 2024 and is forecast to hit $36.1 trillion by 2031, providing the macro backdrop for a string of notable mid-year developments. Kawasaki Engines USA's reported 500% average-order-value increase and Global Industrial's 9.2% Q1 sales growth illustrate the real-world stakes of getting digital infrastructure right.

  • 01Kawasaki Engines USA reported a 500% increase in average order value through its B2B ecommerce channel, according to Digital Commerce 360's coverage of Salesforce Connections 2026.
  • 02The global B2B ecommerce market reached $20.4 trillion in 2024 and is projected to reach $36.1 trillion by 2031, per Grand View Research via Creatuity.
  • 0372% of organizations reported adopting AI in at least one business function in 2025, up from 55% in 2023, according to McKinsey's State of AI report.

Jun 18, 2026

Zero-click commerce arrives: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Zero-click commerce arrives: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Gartner predicts that AI agents will intermediate $15 trillion in B2B purchases by 2028. As a result, businesses will need to reconsider their approaches to data management, discovery, and digital infrastructure. This shift indicates a significant transformation in how B2B transactions are conducted using AI technology.

  • 01AI agents will manage $15 trillion in B2B purchases by 2028.
  • 02Businesses must revamp data, discovery, and digital infrastructure.
  • 03AI technology is changing the landscape of B2B transactions.

Jun 17, 2026

Zero-click commerce: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Zero-click commerce: AI agents set to intermediate $15 trillion in B2B purchases by 2028

A Gartner projection cited by commercetools places $15 trillion in B2B purchases under AI agent mediation by 2028, pushing procurement entirely past the traditional vendor storefront. Adobe Digital Insights data shows AI-referred traffic already converts 42% more often than non-AI visits as of March 2026 — a full reversal from a year earlier. Together, the figures signal that agentic and AI-assisted commerce have moved from pilot phase to structural infrastructure priority for B2B organizations.

  • 01Gartner forecasts AI agents will intermediate $15 trillion in B2B purchases by 2028, according to commercetools — compressing the timeline for commerce infrastructure upgrades.
  • 02Adobe Digital Insights found that AI-referred traffic converted 42% more often than non-AI traffic in March 2026, reversing a trend from just one year prior.
  • 03Only 18% of B2B companies describe their AI commerce maturity as 'advanced,' according to Boston Consulting Group, leaving most organizations exposed to fast-moving competitors.

Jun 17, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub