Real-Time Premiums are the Future of Insurance with Dino Carbone of SmartPay


Let’s be honest: insurance can be overwhelming in the best of times. Finding a way to simplify it can sometimes feel like a search for the mythical lost city of Atlantis. In another odd irony, insurance is something that people pay for, yet hope to never use.

Technology is helping ease the anxiety on both sides of the insurer/insured relationship. On today’s podcast, MarketScale Host Sean Heath spoke with Executive Vice-President of Sales & Marketing for SmartPay Solutions, Dino Carbone. They discussed how the industry is finally stepping out of its historically stodgy image and the ways in which technological advances can help build the trust necessary for the industry’s success. Also, Carbone told us the single most important determination that companies face when establishing an insurance protocol: the difference between a “nice to have” and a “need to have”.

“An insurance company touts their best services are their claims handling, and I totally get it, right? When something goes wrong, that business wants to make sure the carrier that they’re with is solid financially and knows how to handle claims. But, guess what? What if your client, your insured, never has a claim,” Carbone said. “Aren’t they your best clients? You’re getting all of this premium and you’re not having to pay any claims. And so now, the phenomenon again, with technology, is such that: ‘let’s make sure that the way we bill our best clients is the most efficient way of doing it.'”

For the latest news, videos, and podcasts in the Software & Electronics Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!
Twitter – @TechMKSL
Facebook –
LinkedIn –

Follow us on social media for the latest updates in B2B!



innovations in healthcare
Innovations in Healthcare: A Discussion with Dr. Craig Joseph at HIMSS 2024
May 24, 2024

Innovations in healthcare were easy to spot at the recent HIMSS 2024 conference. Healthcare Rethink’s Brian Urban caught up with one of those innovators for a live discussion at HIMSS 2024. podcast, Their conversation opens a window and dialogue into the cutting-edge trends reshaping healthcare technology today. This episode features Dr. Craig Joseph, the…

Read More
Preventing burnout
Achieving Professional Growth and Preventing Burnout: The Importance of Time Management and Support Networks in a Fast-Paced World
May 23, 2024

In today’s fast-paced world, balancing professional growth with personal well-being is more crucial than ever. With the rise of remote work, digital transformation, and the constant hustle culture, finding this balance has become a significant challenge for many. A survey conducted by Deloitte suggests that a whopping 77% of professionals experience burnout at work….

Read More
Fan-Centric Business Transformation
Prop Room
May 23, 2024

In this episode of the Fans First series, Jesse Cole, the mastermind behind the Savannah Bananas, shares with us that in the vibrant world of marketing, creativity knows no bounds—a philosophy embodied by a prop room and studio teeming with eclectic costumes and outlandish ideas. This creative hub, seemingly disconnected from conventional themes like bananas,…

Read More
Ace Gardner and Jacob Lewis discuss NIL Deals and Transfer Portals
NIL Deals and Transfer Portals are Also Impacting College Staff and Their Roles
May 23, 2024

College sports is undergoing a significant transformation with the advent of Name, Image, and Likeness (NIL) rights and the increasing prevalence of transfer portals. These changes are reshaping how college staff operate, presenting both opportunities and challenges. With the rise of NIL deals and transfer portals, understanding the behind-the-scenes impact on college coaching staff…

Read More