Articles by tag: AI chatbot.
AI continues to permeate the hospitality industry as they increasingly turn to AI chatbots to enhance customer service. However, this move towards digital assistants comes with its own set of challenges, particularly in maintaining the quality of interactions to ensure they meet brand standards and customer expectations. With the stakes high for customer satisfaction […]
Latest
Professional AV
OpenAI Offers New Privacy Options for ChatGPT
(Bloomberg) — OpenAI is letting people opt to withhold their ChatGPT conversations from use in training the artificial intelligence company’s models. The move could be a privacy safeguard for people who sometimes share sensitive information with the popular AI chatbot. The startup said Tuesday that ChatGPT users can now turn off their chat histories by clicking a toggle switch in their account […]
Latest
Consumer Education, Cost Reductions, and Inter-Industry Alliances Seen as Vital for U.S. EV OEMs Eyeing Global Market Domination
In the wake of a global push towards sustainable transportation, the United States finds itself at a critical juncture in the electric vehicle (EV) industry. With increasing pressure to compete internationally, the need to educate consumers on the benefits of EV adoption and foster inter-industry and public-private alliances on best manufacturing practices has never […]
Youth Engagement Holds the Key to Building Lasting Brand Loyalty in the Esports Industry
In a seismic shift within the esports industry, FaZe Clan’s foray into a $75 million product licensing business heralds a potential game-changer. This move underscores a departure from traditional sports partnerships and signifies a paradigm shift in how esports organizations monetize their brands. As the esports landscape continues to diverge from its traditional sports […]
Leadership by Example Cultivates a Safer Corporate Culture
Cultivating a safer corporate culture is a critical goal for many organizations, especially in light of a Finnish study connecting strong corporate cultures with lower workplace injuries and illness rates. This finding is particularly timely as businesses increasingly focus on integrating health and safety management within their operational strategies. With a clear link […]
AI-Powered Retail Checkout At Scale May Take Some Trial & Error
Sam’s Club is innovating the retail checkout experience w with its AI-powered exit technology, contrasting sharply with Amazon’s recent setbacks with its ‘Just Walk Out’ technology. Amidst Amazon’s rollback on implementing this technology in larger stores due to operational challenges, Sam’s Club’s approach emerges as a strategic experiment in customer service efficiency, particularly […]