Articles by tag: clients
On this episode of Retail Refined, host Melissa Gonzalez was joined by Leigh Sevin, Co-Founder of Endear, for a topical discussion – how can salespeople reach customers and drive new business when face-to-face interaction isn’t possible? Endear helps retail teams make sales over text and email and to build meaningful relationships with customers that…
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How to Retain Client Relationships
Taking into account that 80% of a company’s future revenue will come from 20% of their existing customers, it is extremely important to keep a healthy relationship with clients. John Nichols, vice president of account management at Personiv, joins host Lukas Cox to discuss business relationships. Personiv’s growth has risen substantially based on customer…