Articles by tag: collections

Closing the Books: National Licensure in the Collections Industry

A collections agency that is nationally licensed ensures compliance within each state it operates. Chris Morris, VP of Client Success at IC System, spoke with Tyler Kern about the Read more

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A recent Capterra Survey found that restaurant automation is on the rise. It comes as no surprise. Covid spurred innovation and restaurant technology. And since returning to normal, restaurants have Read more
How Construction Companies Can Increase Profitability Through Cash Flow
October 3, 2022
Traditional lending for small businesses leaves much to be desired. For one, it is expensive. Businesses such as construction companies rely on loans to complete projects as they are required to Read more
Change Starts Here: Live Life in Crescendo
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 Live Life in Crescendo: Your Most Important Work is Ahead of You is the new book by Cynthia Covey Haller. Haller, a teacher, and speaker outside of her writing duties, spoke with Dustin Odham Read more
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Closing the Books: National Licensure in the Collections Industry
March 15, 2022
A collections agency that is nationally licensed ensures compliance within each state it operates. Chris Morris, VP of Client Success at IC System, spoke with Tyler Kern about the Read more
Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections
June 15, 2021
What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Read more
Closing the Books: Scorecards for Success in Debt Collection
April 15, 2021
Mike Selbitschka joined IC System fresh out of high school. Now IC System’s Vice President of Operations, Selbitschka knows a thing or two about the collections industry. And the best tool he Read more
Inside IC System’s Successful Partnership with Genomind
March 15, 2021
  Finding a perfect match can be difficult, but sometimes things just click. That’s the case with IC System and Genomind. Genomind, a company utilizing genetics as a data point in Read more
Compliance and Risk Management in the Collections Industry
January 15, 2021
  Michelle Dove wears a lot of different hats as a General Counsel and Compliance Officer for IC System. She provides legal advice on many issues that might face the company. Dove shared Read more
How to Manage a Collection Agency Successfully
December 15, 2020
  A healthy and prosperous collection agency needs a recovery management software solution that can put it one step ahead of the competition. Karen Jonas, Senior Vice President of Field Read more
Closing the Books: Training & Developing Representatives to Succeed
November 16, 2020
  To create a winning formula for a compassionate and empathetic approach to the collections’ process, Allison Johnson, Training & Development Manager at IC System, knows the secret Read more
What Businesses Should Seek Out when Choosing a Collection Agency
September 14, 2020
Debt collection isn’t a new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a Read more