Articles by tag: collections

Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections

What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Read more

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The Business of Government: Leadership in Government
January 26, 2022
Government does not measure profit and loss, but it is still a business. Government leaders deliver change, develop strategies, and adapt. Sharing her insights on the topic, Weaver National Strategy Leader Read more
Roof Talks: Environmental Roofs Drive Value
January 26, 2022
  With an older roof or one with an expired warranty, one of the first things business owners might consider is how to replace it. “Why replace an entire roof, if you only need to recondition a small Read more
Pop-Up Retailers Will Finally Have Analytics to Chart Success
Pop-Up Retailers Will Finally Have Analytics to Chart Success
January 25, 2022
  This episode of Retail Refined explored the emerging spatial intelligence technology that provides pop-up stores the opportunity to utilize real-time analytics to enhance the buying and selling Read more
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Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections
June 15, 2021
What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Read more
Closing the Books: Scorecards for Success in Debt Collection
April 15, 2021
Mike Selbitschka joined IC System fresh out of high school. Now IC System’s Vice President of Operations, Selbitschka knows a thing or two about the collections industry. And the best tool he Read more
Inside IC System’s Successful Partnership with Genomind
March 15, 2021
  Finding a perfect match can be difficult, but sometimes things just click. That’s the case with IC System and Genomind. Genomind, a company utilizing genetics as a data point in Read more
Compliance and Risk Management in the Collections Industry
January 15, 2021
  Michelle Dove wears a lot of different hats as a General Counsel and Compliance Officer for IC System. She provides legal advice on many issues that might face the company. Dove shared Read more
How to Manage a Collection Agency Successfully
December 15, 2020
  A healthy and prosperous collection agency needs a recovery management software solution that can put it one step ahead of the competition. Karen Jonas, Senior Vice President of Field Read more
Closing the Books: Training & Developing Representatives to Succeed
November 16, 2020
  To create a winning formula for a compassionate and empathetic approach to the collections’ process, Allison Johnson, Training & Development Manager at IC System, knows the secret Read more
What Businesses Should Seek Out when Choosing a Collection Agency
September 14, 2020
Debt collection isn’t a new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a Read more