Closing the Books

Changes to Credit Reporting in the Healthcare Industry

The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different from more “voluntary” types of debt and how does it Read more

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Articles
Changes to Credit Reporting in the Healthcare Industry
The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will Read more
Business Services
Closing the Books: IC Systems
Lee Brockney is currently the Manager of Financial Planning and Analysis Manager at IC Systems. After 19 years with the company, he wears many hats today. He’s in charge of Read more
Business Services
Closing the Books: How Regulation F is Reshaping the Debt Collection Industry
Returning guest Michelle Dove, Chief Compliance Officer and General Counsel for IC System, sits down with host Tyler Kern to discuss the changes implemented by Regulation F and how Read more
Business Services
Closing the Books: Realistic Expectations for Working with a Debt Collection Agency
  In general, the debt collection industry suffers from a poor reputation. And the idea that a consumer in debt could describe their experiences working with a debt collection agency as Read more
Closing the Books
Closing the Books: National Licensure in the Collections Industry
A collections agency that is nationally licensed ensures compliance within each state it operates. Chris Morris, VP of Client Success at IC System, spoke with Tyler Kern about the Read more
Business Services
Why Winning the BBB’s Torch Award for Ethics Is Important for IC System
 The Better Business Bureau (BBB) has long been an organization that seeks to build trust between businesses and consumers. Most people are familiar with their grading, which is the result of Read more

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philanthropy
Philanthropy to Shape and Transform the Future of Education
December 5, 2022

Leading education in the twenty-first century takes not only a village, it takes the generosity and ingenuity of philanthropy. One organization striving to impact students profoundly and positively is The Overdeck Family Foundation. Overdeck was founded in 2011 by John and Laura Overdeck to provide all children the opportunity to unlock their full potential. […]

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A Fresh Take on Remote Care and Healthcare Disruption
December 5, 2022

The pandemic accelerated many industries around the world, one of which was the healthcare industry. Remote-care shot up throughout the pandemic, allowing more people to stay at home and get the care they needed. But while some clinics offer the tools necessary to continue providing accurate remote-care, improvements can still be made for diagnostic […]

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Pro Audio industry growth
Pro Audio Industry Growth Predicted to Continue Through 2030
December 5, 2022

The global Pro Audio industry growth is here to stay with the expectation that its growth will last until 2030 as predicted by the Pro Audio Equipment Market by Player, Region, Type, Application and Sales Channel, Forecast 2022-2030. The Pro Audio industry has made a comeback post-pandemic and with technology advances and more people working […]

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All Closing the Books
Changes to Credit Reporting in the Healthcare Industry
November 18, 2022
The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different from more “voluntary” types of debt and how does it Read more
Closing the Books: IC Systems
July 20, 2022
Lee Brockney is currently the Manager of Financial Planning and Analysis Manager at IC Systems. After 19 years with the company, he wears many hats today. He’s in charge of general project pricing, financial forecasting, cost analysis, budget, and other ad-hoc reporting. He’s also an active Chairman of the Innovation Committee. He’s poised to Read more
Closing the Books: How Regulation F is Reshaping the Debt Collection Industry
May 7, 2022
Returning guest Michelle Dove, Chief Compliance Officer and General Counsel for IC System, sits down with host Tyler Kern to discuss the changes implemented by Regulation F and how they’ve effected IC System as well as the broader debt collection world. “I am mainly tasked with understanding the law that applies to the collection industry and making sure Read more
Closing the Books: Realistic Expectations for Working with a Debt Collection Agency
April 15, 2022
  In general, the debt collection industry suffers from a poor reputation. And the idea that a consumer in debt could describe their experiences working with a debt collection agency as positive is strange to many people. Closing the Books host Tyler Kern spoke with Brian Eggert, Marketing Specialist at IC System about these various perceptions and how to Read more
Closing the Books: National Licensure in the Collections Industry
March 15, 2022
A collections agency that is nationally licensed ensures compliance within each state it operates. Chris Morris, VP of Client Success at IC System, spoke with Tyler Kern about the ins and outs of being nationally licensed in the collections industry. Becoming a nationally licensed collections agency is a complex, intricate process that can take a Read more
Why Winning the BBB’s Torch Award for Ethics Is Important for IC System
August 15, 2021
 The Better Business Bureau (BBB) has long been an organization that seeks to build trust between businesses and consumers. Most people are familiar with their grading, which is the result of customer reviews. They also have the Torch Awards for Ethics, and IC System is a 2021 winner. Discussing the award and what it means, Closing the Books host Tyler Kern Read more
How a Collection Partner Helps Utilize Healthcare Offices’ Limited Resources
July 15, 2021
  Debt collection is a challenging aspect of healthcare operations. With a variety of organizations, account recovery isn’t one-size-fits-all, nor is it usually manageable with limited resources. Healthcare can lean on trusted agency partners to improve collection efforts. With insights on this topic, Closing the Books host Tyler Kern spoke with experts Read more
Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections
June 15, 2021
What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Healthcare Client Success at IC System, and Kenny Koerner, Director of Revenue Cycle at CGH Medical Center, helped host Tyler Kern break down this important and timely Read more
How Utilities Can Decrease Their Accounts Receivable
May 16, 2021
Utility companies, like many businesses, were impacted by the COVID-19 pandemic. With people struggling to pay their bills, that left utilities with growing accounts receivables. Karen Jonas, Senior Vice President of Business Development at IC System, and Eric Port, Recovery Manager at DebtNext, provided some insights on the matter and some welcome news for Read more