Articles by tag: Course design

How to Cultivate A Custom of Customer Service with Instructor Dave Griffiths

How to Cultivate A Custom of Customer Service with Instructor Dave Griffiths
Industry-leading companies have set a new standard for customer service. The modern consumer expects nothing less than constant availability, personal touches, attention to detail and a Read more

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Ericsson and the Convergence of 5G and Automation in Manufacturing
September 25, 2023

The Convergence of 5G and Automation in Manufacturing: A New Industrial Revolution The manufacturing industry stands at an inflection point. Advances in 5G technology and automation are coming together to transform the way products are made, and the role that humans and machines play in this process. Per Treven, Director of Business Development at Ericsson, […]

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Drone Delivery Faces Cybersecurity Threats, But Advanced IoT Can Be its Resolution
September 25, 2023

Cybersecurity in beyond visual line-of-sight drone delivery is critical and this makes for a pressing need to shield Internet of Things (IoT) systems, particular advanced IoT. With the FAA granting UPS the green light to perform drone deliveries, there are some concerns. Some experts emphasize the importance of leveraging cybersecurity measures to protect […]

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personalizing the dining experience
Personalizing the Dining Experience Through Music
September 25, 2023

When people go to a restaurant, personalizing the dining experience is a critical factor in making an impact that keeps customers returning. What better way to capitalize on that experience than through music? In recent years, the restaurant industry has seen a significant shift towards personalizing the dining experience for guests. As the industry […]

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How to Cultivate A Custom of Customer Service with Instructor Dave Griffiths
November 17, 2020

Industry-leading companies have set a new standard for customer service. The modern consumer expects nothing less than constant availability, personal touches, attention to detail and a willingness to go above and beyond in meeting their needs. Seems like a tall order — but Dave Griffiths is here to show you how you can meet and […]

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The Online Learning Minute: What is Backwards Design?
January 21, 2020

Welcome back to the Online Learning Minute with Brian Runo at Marketscale. Today we’re going to explore the Backwards Design. Personally, I use backwards design in the majority of my developments because I want to be absolutely sure that the learning objectives are assessed correctly and content is more oriented toward the big picture. […]

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The Online Learning Minute: The Fifth Step in the ‘ADDIE’ Process – Evaluation
January 7, 2020

Welcome back to the Online Learning Minute at Marketscale. Today we’re focusing on the final step in the ADDIE process, the Evaluation phase. Once the course has run, we can begin evaluating how the course has performed and provide feedback on how the course can be improved in future iterations. There are two parts […]

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