Articles by tag: Loren Gray Podcast
What matters most to guests when they’re traveling? That has been an important question for those in the hospitality industry for a long time. The answer has changed over the years but the idea has remained the same. Hotels and restaurants aim to provide the best experience for their guests. On today’s episode of […]
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Hospitality
MarketScale Hospitality 1/1: Fresh Hotels & Points Hackers
As we enter a new year, what does the future hold for the hospitality industry? Today’s episode of the MarketScale Hospitality Podcast takes a look at how hotels will continue to drive forward in 2019. From a new way to look at the lobby to the lessons that independent hotels can teach the big […]
Hospitality
Listen: Unexpected Lessons from Points Hackers with Loren Gray of Hospitality Digital Marketing
It’s all about the points…or is it? In this episode of the Hospitality Podcast, we spoke with Loren Gray, author, speaker and host of the Hospitality Digital Marketing podcast about the ins and outs of the Starwood/Marriott acquisition, their customer loyalty programs and one particularly amusing hotel points hack. “It’s amazing how road warriors […]