Articles by tag: modernization
As companies continue to grow digitally, many successful fiber network management systems and technologies are reaching the end of their lives. But what do new technology solutions look like, and what are the risks and rewards of change? Michael Measels, VP of product management at 3-GIS, gives his insights. When a company’s technology stack reaches […]
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Food & Beverage
When It Comes to Customer Data, What Do Restaurants Really Need to Capture?
Key Points: QSRs experienced a quick, major disruption during pandemic. Technology and data are pivotal to QSR success. Bottle Rocket helped build the Chick-Fil-A customers love today. Commentary: Host Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and practice lead at Bottle Rocket. Klayman focuses on consulting […]
Business Services
Strategies for Powerful Bank Branch Modernization
Organizations often opt for technology solutions that address the most immediate and pressing problems which often result in tradeoffs for more holistic, longer-term solutions. Banking organizations are no exception–particularly when it comes to investing in physical branches. The tradeoff? Erosion of the customer experience, especially as customers engage digitally and expectations evolve. On this […]
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Big Box Retailers Must Embrace AR and VR Technologies to Stay Relevant in a Shifting Market
Big box retailers are increasingly focusing on the experience economy, integrating experiential elements to enhance customer engagement and satisfaction as retail landscapes evolve rapidly. This shift toward creating holistic shopping experiences is driven by consumer demands for more than just transactional interactions, a trend accentuated by the widespread adoption of technological innovations in the […]
5 Ways Learning Management Systems Embedded in Your PMS Help Jump-Start Onboarding
Hoteliers planning on new hires and seasonal hires must focus on shorter lessons, interactive experiences, and providing accessible learning tools to workers. By Warren Dehan Independent hoteliers are looking for impactful ways to train tomorrow’s workers – and fast. Hotel leaders must find ways to shorten training time and improve worker decision-making, starting with how […]
Secure Health Data and Services with Workforce and Regulatory Enhancements
The healthcare industry faces a rising wave of cyberattacks, highlighting the critical urgency to fortify cyber defenses. These breaches threaten the integrity and availability of essential healthcare services and sensitive health data, intensifying the need for robust cybersecurity measures. This urgency is partly driven by the complex nature of healthcare technologies and the limited cybersecurity […]
Create a Sustainable Nursing Industry Future through Enhanced Culture and Community Initiatives
The 2022 National Sample Survey of Registered Nurses, released in March 2024, reveals significant shifts within the nursing industry. Despite increased diversity among healthcare workers, issues like burnout and job dissatisfaction have notably increased, while the industry faces persistent staff shortages projected to last until 2036. This evolving landscape raises urgent questions about the […]