Articles by tag: Questions
About the Author: Steven M. Baule, ED.D., PH.D., is an Assistant Professor of Leadership Education at Winona State University. — The impact of the pandemic on educational programming has created what will more than likely be fundamental and foundational changes to the traditional classroom environment. In general, the traditional classroom simply is not visible in…
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5 Tips for Developing Better Customer Listening
Today’s consumers have high expectations for brands, and for good reason, as many companies have mastered the art of customer service and a seamless customer experience. The companies who are best able to do this have one thing in common: they really listen to their customers to find out what people are loving and what…