Articles by tag: Returns
Recently, fashion retailer H&M began charging its UK customers a small fee for returning online purchases in-store — and then hurriedly backtracked on this strategy. Meanwhile, the National Retail Federation found that returns resulted in $816 billion in lost sales for retailers in the United States last year. It should be no surprise, then, […]
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How FedEx and Walmart are Taking the Sting Out of Returns this Holiday Season
Walmart and FedEx are teaming up this holiday season to try to take the sting out of the returns process. Now, everyone knows that feeling of opening a gift from a well-meaning friend or relative and it’s just not something you want or need. You think to yourself that “it’s fine, I’ll just return […]