The Carevive Experience – Carevive
A call center handling thousands of daily calls from patients seeking medical attention found a valuable solution in Carevive, a navigation system platform. Carevive allowed them to efficiently capture and follow patients through their treatment journeys, facilitating survivorship care plans. The system’s symptom pathways pilot improved patient interactions, enabling better communication and reassurance. The remote…
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Carevive
Value For Physicians: How has Engaging in Remote Symptom Monitoring Improved Patient Care?
In this blog recap, we hear from healthcare professionals and patients about the positive impact of using Carevive, a navigation system platform. The system’s symptom management pathways have allowed nurses to provide real-time care, addressing patients’ symptoms promptly and efficiently. Patients appreciate the reassurance and comfort they receive from the care team, who draw from…
Carevive
Adding an Additional System: How did the Team Handle Implementing a New system?
In today’s dynamic healthcare landscape, technology has revolutionized patient care. Carevive, a multidisciplinary clinic, exemplifies this by focusing on both physical and mental health. Patients benefit from weekly treatment updates and questionnaires, fostering a sense of security and support. Healthcare providers have embraced the platform, witnessing improved patient outcomes and compliance rates. Carevive’s seamless integration…
Carevive
How Was Your Experience Using Remote Symptom Monitoring?
Using a simple app on her phone, Elva received regular check-ins and support during her cancer treatment. Every Tuesday morning, she would get a text asking about her symptoms, and she found it comforting to share her experiences and receive personalized responses. When she had bad weeks, the doctor would provide recommendations to alleviate her…
Carevive
Patients Want Access to Care: Did Patients Have Challenges Engaging with the Tools?
In a heartwarming testimonial, Elva shares her experience using Carevive’s healthcare app during her cancer treatment. Downloading the app on her phone was simple, and she received regular texts from a supportive caregiver, making her feel fortunate to have a set day for check-ins. The app’s survey allowed her to share her symptoms, and she…
Carevive
What Was Your Impression of How Patients Responded to the Automated Patient Education?
The integration of technology in healthcare has led to significant improvements, particularly in the use of automated education platforms for patients. Surprisingly, elderly patients, including those dealing with serious illnesses like lung and head and neck cancers, have shown great enthusiasm and receptiveness to this new technology. Patients report feeling empowered and informed about their…
Carevive
Was There a Positive Impact by Reporting Your Symptom Experience Remotely?
Facing a cancer diagnosis can be terrifying, leaving one with numerous unanswered questions and fears about the journey ahead. In a heartfelt account, a cancer patient shares how a wealth of information provided much-needed reassurance during this challenging time. The availability of comprehensive resources allowed the patient to find answers to her questions, easing her…
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One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
Salesforce Works Best When Informed Judgment Comes First
Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…
CG Infinity’s Salesforce Practice Excels When Partnership Drives Outcomes
Meaningful work often comes from shared success, where customer outcomes and team outcomes are closely connected. At CG Infinity, this mindset shapes how client relationships are approached—not as transactions, but as partnerships built on collaboration, trust, and mutual accountability. The focus goes beyond delivering a solution to working side by side with customers, exchanging ideas,…
