Trusted Communications
The past year has forced enterprises to find new ways to connect and collaborate, and solutions like Microsoft Teams and Zoom have stepped to the forefront to help them do just that. However, now that reopening has commenced and the future of work is becoming clearer, it’s critical that organizations shore up their capabilities…
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Trusted Communications
How Federal Agency Voice Solutions Went from On-Premise to the Cloud
Not many people have the opportunity to do business with government agencies, and even fewer have the privilege to do so at the federal level. Bill Grabner, however, has done this for over 20 years. Before coming to Ribbon Communications about a year ago, Grabner, spent much of his career conducting sales with the federal…
Trusted Communications
Opportunities and Challenges in Teams Migrations with Brian Gregory
Communication and collaboration tools have never been more valuable for organizations. The need for them to be adaptable and flexible is also critical. Does it make sense to migrate to a unified platform that integrates all communication and collaboration in one? And what challenges do companies face? Sharing his expertise on the subject is Brian…
Trusted Communications
How Cyber Attacks Work. Why You need to Know.
Unfortunately, high profile cyber attacks have become the norm in recent years, with some of the world’s most recognizable brands falling victim to hacking. Marco Berger, Head of Utilities and Critical Infrastructures at Ribbon ECI, shared some insight into the anatomy of a cyber attack to help shed light on how companies can better prepare…
Articles
Applications of Ribbon’s IT and Optical Network: Oil & Gas and Rail Industries with Sam Lisle
Critical infrastructure operators are facing new and emerging challenges regarding networking. For many, that means transitioning from legacy systems, providing greater security, and digitization. Those in the Oil & Gas and Rail industries are keenly aware of these issues. Providing insight on how these industries are evolving and the solutions available is Sam Lisle, Ribbon…
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PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…