Video – IC System
Collections in general, but especially in the healthcare industry, require delicacy, patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System’s specially trained collections experts make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative…
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Healthcare
Staying on the Cutting Edge of Healthcare with the Healthcare Financial Management Association (HFMA)
With the growing world of healthcare and rapidly changing federal, national, and local regulations, it’s a priority that healthcare professionals and facilities stay up-to-date on current industry trends, particularly as it pertains to finances. That is the fundamental purpose of the Healthcare Financial Management Association, or HFMA. How can the HFMA assist healthcare facilities in…
Business Services
Collect Medical Debt Successfully and Legally in 2023
The medical debt collection industry has been rocked by Regulation F, new changes to credit reporting requirements, and other regulatory changes. IC System’s medical debt collection boot camp will help prepare you for the current and future challenges in debt collection. Is it safe to credit report given the new regulations from the CFPB? How…
Video - IC System
IC System – Making Collections Better for Healthcare
Expert debt collection agency IC System’s healthcare sector is an accounts receivable management offering that prioritizes regulatory compliance, education, and the value of its team members. IC System is an accounts receivable management company specializing in third-party consumer collections within the healthcare industry. With a deep understanding of the healthcare collections sector, IC System places…
Video - IC System
Facility Tour
Check out the IC System office located in St. Paul, Minnestoa! Take a look at our spacious workspaces, lunchrooms, common areas and more. At IC System, employees are one of our core values and our employees are our family. Day in and day out we place people over profits. Come see what all the fun…
Business Services
Using A Business Adviser to Improve A Healthcare Practice
On this episode of Closing The Books, a podcast by IC System, Host Tyler Kern talked with Mary Prendergast, Vice President of Business Development at IC System, and Gary Meza, CEO, and Owner of GTM Medical Consulting, whose mission is to become the leading business advisor for physicians in the Mid-Atlantic by helping its clients…
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Closing the Books: Changes to Credit Reporting in Healthcare
The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different…
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How Colleges Can Reinvent Themselves to Win the Higher Ed Brand War
Higher education in the U.S. is facing a perfect storm: declining enrollments, rising skepticism about its value, and fierce competition for a shrinking pool of students. According to Gallup, confidence in higher ed has dropped sharply over the past decade—driven by concerns over cost, elitism, and relevance—though recent data shows a slight rebound tied…
The Hidden Goldmine in Your Construction Blueprint: Why Smart Irrigation Systems Are Revolutionizing Development
In the scorching California sun, David Shellu watched as two neighboring developments raced through the permitting process. One sailed through approvals in record time. The other languished in bureaucratic purgatory for months. The difference? A few thousand dollars worth of smart irrigation technology planned into the blueprints from day one. “I’ve seen projects get…
How User-Generated Content is Revolutionizing B2B Product Development: 18 Real-World Examples
Let’s be honest: most product roadmaps are built on educated guesses and executive hunches. But what if your users are already showing you exactly what to build next—you’re just looking in the wrong places? Forget surveys and focus groups. The real product insights are happening right now in Reddit threads, LinkedIn posts, and those creative…
The Uber of Healthcare: How OverbookMD is Using Data and Tech to Redefine Patient Care
In today’s world, where instant delivery and ride-sharing are everyday norms, healthcare access still lags behind. Patients now wait an average of 31 days to see a specialist in major U.S. cities—a 19 percent jump since 2022—according to AMN Healthcare’s 2025 survey. The stakes are high: delays can lead to worsening conditions, increased ER visits,…
