Video – IC System

Reflecting on a Career in Healthcare Collections, HFMA, and the Future of Healthcare Debt Recovery

Industry and Career Insights

Collections in general, but especially in the healthcare industry, require delicacy, patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System’s specially trained collections experts make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative…

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Latest

Healthcare
Staying on the Cutting Edge of Healthcare with the Healthcare Financial Management Association (HFMA)

With the growing world of healthcare and rapidly changing federal, national, and local regulations, it’s a priority that healthcare professionals and facilities stay up-to-date on current industry trends, particularly as it pertains to finances. That is the fundamental purpose of the Healthcare Financial Management Association, or HFMA. How can the HFMA assist healthcare facilities in…

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Business Services
Collect Medical Debt Successfully and Legally in 2023

The medical debt collection industry has been rocked by Regulation F, new changes to credit reporting requirements, and other regulatory changes. IC System’s medical debt collection boot camp will help prepare you for the current and future challenges in debt collection. Is it safe to credit report given the new regulations from the CFPB? How…

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Video - IC System
IC System – Making Collections Better for Healthcare

Expert debt collection agency IC System’s healthcare sector is an accounts receivable management offering that prioritizes regulatory compliance, education, and the value of its team members. IC System is an accounts receivable management company specializing in third-party consumer collections within the healthcare industry. With a deep understanding of the healthcare collections sector, IC System places…

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Video - IC System
Facility Tour

Check out the IC System office located in St. Paul, Minnestoa! Take a look at our spacious workspaces, lunchrooms, common areas and more. At IC System, employees are one of our core values and our employees are our family. Day in and day out we place people over profits. Come see what all the fun…

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Business Services
Using A Business Adviser to Improve A Healthcare Practice

On this episode of Closing The Books, a podcast by IC System, Host Tyler Kern talked with Mary Prendergast, Vice President of Business Development at IC System, and Gary Meza, CEO, and Owner of GTM Medical Consulting, whose mission is to become the leading business advisor for physicians in the Mid-Atlantic by helping its clients…

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Articles
Closing the Books: Changes to Credit Reporting in Healthcare

The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different…

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Latest

rankings
Krow Knows: How Fair Are the College Football Playoff Rankings?
November 22, 2024

The college football playoff rankings generate intense debate as the sport undergoes significant shifts due to conference realignments, NIL deals, and transfer portal dynamics. The dominance of the SEC and Big Ten raises questions about fairness, while committee inconsistencies frustrate fans and analysts. For instance, four of the top five ranked teams hail from…

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OEM in the AV Industry
The Role of OEM in the AV Industry: Shaping Innovation, Quality, and Market Competition
November 22, 2024

As technology reshapes the AV industry, Original Equipment Manufacturers (OEMs) are emerging as critical partners for businesses seeking tailored solutions. Whether it’s bespoke LED displays or high-end audio systems, OEM in the AV industry is redefining how companies innovate, differentiate, and meet market demands. This raises a crucial question for professionals navigating this space—how…

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Staying Competitive in a Changing Parcel Landscape
Staying Competitive in a Changing Parcel Landscape
November 20, 2024

In the latest episode of On Time in Full, host Gabrielle Bejarano welcomes Satyen Pathak, a Senior Account Executive at Designed Conveyor Systems (DCS), to discuss trends shaping the parcel market and strategies for companies to remain competitive. With over 20 years of industry experience, Pathak shares his insights into the evolving needs within supply…

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blue collar
Building Efficient and Engaged Blue-Collar Workforces Begins with Leadership Rooted in Personal Development
November 20, 2024

According to a study by Deloitte and The Manufacturing Institute, over 2.1 million manufacturing jobs could remain unfilled by 2030 due to a lack of skilled talent. This workforce shortage reveals a critical gap in leadership within blue-collar industries. Without strong leadership to develop teams and foster growth, businesses face inefficiencies, low morale, and…

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Other Video - IC System
How a Collection Partner Helps Utilize Healthcare Offices’ Limited Resources
July 15, 2021

Debt collection is a challenging aspect of healthcare operations. With a variety of organizations, account recovery isn’t one-size-fits-all, nor is it usually manageable with limited resources. Healthcare can lean on trusted agency partners to improve collection efforts. With insights on this topic, Closing the Books host Tyler Kern spoke with experts Mary Prendergast, VP…

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Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections
June 15, 2021

What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Healthcare Client Success at IC System, and Kenny Koerner, Director of Revenue Cycle at CGH Medical Center, helped host Tyler Kern break down this important and…

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Winning with Compassion in Healthcare Collections
September 23, 2020

Working at IC System for the past 15 years, Kristina Gursky, Director of Healthcare Account Management, has learned a thing or two, or 12, about the healthcare space’s collections process. And, while the revenue cycle in healthcare is always changing, one thing remains the same: the need for compassion and empathy. Gursky said keeping up…

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