More Engagements. Less Waiting. Faster Revenue.
JRNI is the leading Enterprise customer engagement platform with a tightly integrated set of modules designed to automate enterprise use cases for event management, appointment scheduling, virtual & physical queue management, and advanced reporting & analytics. JRNI helps businesses offer remote and in-person experiences that build stronger relationships, improve customer satisfaction and loyalty, and increase revenue and efficiency. In short, JRNI makes every engagement meaningful and relevant.
Episodes
During the pandemic, customers found it critical to adopt online banking solutions. As a result, innovations accelerated in the banking industry. Now, technology is drivingnew trends in digital banking behaviors from customers who expect their online experience to match their in-branch experience. So, how do banks and credit unions maintain the human element in […]
With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and gain better knowledge and understanding of where retail will shift and what it needs to do to capitalize on new […]
Businesses already recognized the importance of appointments as an experience driver for customers and prospects before the pandemic. Once the pandemic hit, however, the need and desire for appointments accelerated, and companies now see the ability to pre-book or schedule meetings as an integral part of providing personalized service to consumers. John Federman, CEO of […]
