Dealership training and consulting built for your operation
Kintz Group delivers training, consulting, and performance coaching tailored to automotive dealerships, with programs built around each dealership's specific structure and goals. The firm works with dealers across sales, service, and fixed operations to improve revenue and customer retention. On MarketScale, Kintz Group publishes content for dealership principals, GMs, and department managers seeking practical guidance.
Dealership dominance rests on systematic training and team development.
The Kintz Group argues that structured, leadership-backed training separates thriving dealerships from stagnant ones. Evidence comes from practitioners inside multi-location auto groups and measurable shifts in team capability.
The Kintz Group's core argument is that dealership success hinges not on replacing talent but on developing existing teams through customized, systematic training backed by leadership commitment. Episodes ground this claim in the lived experience of multi-location dealership operators and trainers who report measurable shifts in team performance and culture when training is embedded as a non-negotiable business practice.
Drawn from Master the Market: Structured Dealership Train… and 1 more →
“The days of easily replacing sales talent are gone, and we must do more with less.”
Winning Is A Habit
By the numbers
What the channel argues
Who and what shows up
Ray Scozzari
Director of Training, Denny Menholt Auto Group
Brings 37 years of auto industry experience and has shaped continuous learning culture across eleven dealerships.
Tim Kintz
President, The Kintz Group; author of Amazon bestseller Frictionless
Graduate of NADA Dealer Academy with experience in nearly every dealership position; hosts CarBiz Confidential and teaches dealerships sales and management training.
Alex Bassenger
New Car Sales Manager, Astro Ford, DeAbreville, Mississippi
Testifies that live training with Tim produced the most comprehensive and enjoyable learning experience he has had, including grading salespeople by profitability levels.
Questions this channel answers
How do dealerships adapt training to keep up with market change?
Ray Scozzari at Denny Menholt describes shaping a culture of continuous learning and improvement across eleven dealerships through customized, leadership-backed training programs that evolve with sales team needs.
Master the Market: Structured Dealership Training as the… →Why is in-person training better than watching training videos?
Alex Bassenger at Astro Ford notes that in-person interaction with a trainer allows for questions, elaboration, and examples that video cannot replicate, and describes it as more comprehensive and informative than previous week-long training sessions.
Alex Bassenger Testimonial →What should dealership leaders focus on when they can't easily hire replacements?
Leaders must invest time in developing and motivating existing teams, set clear and attainable goals, and shift mindset to become the coaches their dealership needs rather than relying on replacement hiring.
Winning Is A Habit →Best place to start
Master the Market: Structured Dealership Training as the Non-Negotiable Path to DominanceIntroduces the core thesis through a practitioner with 37 years experience running training across eleven locations.
Winning Is A HabitEstablishes the underlying business driver: talent replacement is no longer viable, making team development mandatory.Industry context
Automotive retail is increasingly focused on continuous training and technician development as a competitive necessity. The industry recognizes that success depends on accountability and execution of fundamentals at scale.
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