2022 Retail Refined

How Daniel’s Jewelers is Utilizing the Recent Successes of the Jewelry Industry

Daniel’s Jewelers

The jewelry industry stands unique compared to other retailers for a lot of reasons, and most of that being with how personal a jewelry purchase can be. Despite flourishing over the years, that growth saw a quick decline in 2020 due to the pandemic. But later the industry saw a rapid increase in sales just…

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Latest

2022 Retail Refined
Bubble Skincare Refreshing and Authentic Consumer-Centered Products

As any good entrepreneur knows, starting a new business should address a consumer gap. For Bubble Skincare CEO and Founder, Shai Eisenman, she identified the need of affordable skincare that was accessible, made with clean ingredients, and centered around its target consumers – Generation Z teens. With such a refreshing approach to business, host…

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2022 Retail Refined
Why Retailers are Using Computer Vision to Help Customers Find the Perfect Shoe

Currently, the customer journey for shoe shopping is quite involved and tedious. Consumers shop for shoes, read reviews and shoe sizing graphs, maybe even go in store to try shoes on, and often buy multiple pairs in various sizes. Sometimes they even buy the same product in different sizes — only to ultimately return…

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2022 Retail Refined
Behind WorkJam’s Mission to Improve Retention and Training in Retail

Steve Kramer, CEO at WorkJam, is a twenty-year veteran in e-commerce. His specialty is finding the gaps in how organizations manage their frontlines. He founded WorkJam in 2014 as a digital frontline workplace to solve retail industry issues. “Our platform essentially helps retailers and companies and other industries, such as healthcare, manufacturing, and distribution,…

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2022 Retail Refined
Platform Unification Is More Important Than Ever for Retailers

Successful retail requires flexibility. Recently, omnichannel was groundbreaking, but Retail Dive now reports it as a consumer baseline expectation. Let’s say a consumer is shopping on their mobile device. They transfer to their laptop to complete the transaction only to find an empty cart. These disconnections create enough friction for shoppers to jump and abandon…

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2022 Retail Refined
How Buy Now Pay Later is Impacting the Store Experience

The popularity of BNPL (buy now, pay later) has grown tremendously over the past decade. The attraction of breaking purchasing payments up over weeks without interest or late fees is undeniable. In fact, “BNPL spending in the US is up 230% since 2020, per a September report by Accenture… [and] it’s estimated to total ~$226 billion this year,…

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2022 Retail Refined
How Retailers Are Rethinking Their Space to Maximize Experience and Flow

Retail in 2022 and surviving as a brick-and-mortar store means keeping up with the consumers and consistently improving the customer’s experience. Keeping up with the consumers means being able to know what is convenient for them and what drives a consumer to make a purchase. In this episode of Retail Redefined, hosted by Melissa Gonzalez…

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Latest

GEODIS
GEODIS Achieves Safer, Smarter Fulfillment with CaseFlow
May 8, 2025

As one of the world’s leading logistics providers, GEODIS is no stranger to innovation. In a testimonial, Steve Elsbury, Senior Operations Manager at the company, shared how CaseFlow has become a game-changer for their warehouse operations. Elaborating on their experience, Elsbury emphasized how CaseFlow helped transform their approach to case picking. By automating pallet movement and…

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SPD
Empowering SPD Teams with Precision: How CensiTrac Enhances Workflow and Accountability
May 8, 2025

In today’s fast-paced surgical environments, sterile processing departments (SPD) face rising pressure to deliver accuracy, speed, and accountability. Technology is no longer optional—it’s a necessity to meet these standards while supporting technician efficiency. With the complexity of instrumentation, especially in cases like ENT trays, traditional manual tracking can slow processes and leave room for errors….

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residential college
The Future of Residential College: Hybrid, Scalable, and Built for Student Demand
May 8, 2025

The traditional residential college experience is transforming. Driven by rising costs, declining enrollment, and student demand for flexibility, small private colleges are rethinking their academic models. A 2022 McKinsey & Company survey found that 65% of higher education students want aspects of their learning experience to remain virtual, even post-pandemic. This shift signals a…

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CaseFlow
CaseFlow by Vecna Robotics: Smarter, Safer Case Picking with Robotic Orchestration
May 8, 2025

At ProMat 2025, Vecna Robotics introduced CaseFlow, a next-generation case picking solution that combines robotic automation with real-time orchestration to deliver faster, safer, and more efficient warehouse operations. Presented by Senior Product Manager Rebecca Li, CaseFlow is designed to more than double productivity while reducing labor costs and improving safety—without the need to overhaul existing…

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Other 2022 Retail Refined
Moving Online to Brick & Mortar Has Helped UNTUCKit Thrive
June 21, 2022

With over 12K retail locations closing in 2020, leaving 159M square feet of retail space unoccupied, many might be thinking that the future of brick and mortar retail locations is permanently on the decline. Nothing could be further from the truth. In fact, retailers opened more stores than they closed in 2021, “with a nearly…

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How American Eagle Outfitters Went by Acquisitions to Fill Logistics Gaps
April 12, 2022

At a time when the supply and demand chain is experiencing growth in the retail sector, companies are focusing now more than ever on their efforts to keep up with the increasing pressures. Retail Refined host Melissa Gonzalez sat down to talk about the matter, and with her, Shekar Natarajan, Chief Global Supply Chain Officer…

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IBM Study Shows a Growing Portion of Consumers Embrace Hybrid Shopping
April 5, 2022

It’s the age-old question advertisers ask themselves: How do I ensure the brand is placed at the right place and right time to successfully engage our target audience throughout the customer journey? Discussing this loaded topic with Retail Refined Host, Melissa Gonzalez, is Karl Haller, partner of the consumer center of competency at IBM. One…

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$40 Million in Funding Allows HugePOD to expand to the US
March 31, 2022

The Head of Global Expansion at HugePOD discusses custom apparel with Retail Refined host Melissa Gonzalez. HugePOD is a global leader in print-on-demand apparel design and manufacturing. Formally launched in 2021, HugePOD includes a worldwide network of diverse manufacturers and has developed a flexible fashion supply chain for world-class retailers, including Steve Madden, Forever New, Landmark,…

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Having Funding Isn’t Enough, Entrepreneurs of Color Need an Ecosystem of Resources
February 8, 2022

Making a difference for black-owned businesses is Kendra Bracken-Ferguson. Bracken-Ferguson’s establishment of BrainTrust, an innovative social, digital, and influencer marketing agency focused on growing brands from organic communities since 2016, recently launched BrainTrust Founders Studio. This membership-based community platform creates inclusive economic opportunities for Black Beauty and Wellness Founders, increases business performance, and builds…

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