How Package Concierge is Trying to Revolutionize Common Mail Rooms

An often-overlooked consequence of the rise of ecommerce is the correlated increase in shipping and handling of packages. Multi-tenant living spaces were not designed to receive the number of packages that flood their mailrooms today, leading to myriad logistical issues.

Smart technology has been moving into mailrooms across America, and Florence Corporation, a Kansas-based smart mailroom provider, attended AIA in New York City to increase its footprint and showcase the Package Concierge electronic locker.

“Multi-family properties used to receive 10 or 20 packages a day, now they are receiving 75 to 100 a day,” architectural sales manager Mike Travisano said.  “So it is a much bigger responsibility and it is time consuming for property managers.”

By automating this system, package delivery providers are able to scan barcodes to open mailboxes of different sizes depending on the package, and alert the tenant via email that their package has arrived. This way, space can be best utilized and property managers do not have to manage a mailroom.

Residents have a digital profile stored on the system which allows them to unlock each compartment that they have mail in at one time. This also removes the need for tenants to sign for packages on the spot, making the process more efficient.

“The property manager no longer has liability, because if they are receiving 75 to 100 packages a day, you can imagine there’s a significant dollar value there, even if each package is worth 50 bucks, there’s a lot of money there, and that’s every day,” Travisano said.

Florence’s smart mailroom systems are designed to have slots small enough just for envelopes and big enough for dry cleaning. However, existing buildings still need space to house this mailroom, which is an issue the company has to work around. Travisano said the company is working more with architects to install these lockers in future projects, where they can be better implemented into designs.

Apartments are not the only area that Package Concierge technology is being applied. University campuses, office space and retail centers are also spaces that Florence is targeting.

Follow us on social media for the latest updates in B2B!



Women's empowerment
Seizing the Narrative: The Transformative Impact of Storytelling on Women’s Empowerment
April 19, 2024

With gender equality becoming a significant global agenda, the narrative around women’s empowerment is more relevant than ever. Amid rising awareness and shifting societal norms, women are increasingly seeking avenues for self-expression and empowerment. A recent study by the Global Gender Gap Report highlights that while progress is being made, substantial efforts are still […]

Read More
V2G technology
Plug into the Future: Decoding V2G for Utility Applications
April 19, 2024

Brian Rudy from Verizon IoT and Melissa Chan of Fermata Energy explore the cutting-edge potential of vehicle-to-grid (V2G) technology at DISTRIBUTECH 2024. Their discussion highlights how this innovation transforms electric vehicles into dynamic energy storage units, capable of stabilizing the grid by storing and discharging power as needed. This technology represents a significant shift […]

Read More
zero trust architecture
Secure Grid Modernization with Zero Trust Architecture
April 19, 2024

Ray Bauer of Verizon Business engages with Del Rodriguez from Palo Alto Networks at DISTRIBUTECH 2024. Rodriguez shares insights into the significance of cybersecurity within the utility sector, particularly in light of increasing cyber threats and the convergence of IT and operational technology (OT). Bauer and Rodriguez discuss Palo Alto Networks’ initiatives to enhance […]

Read More
private wireless networks
Private Wireless Networks
April 19, 2024

Verizon host Wayne Weeks discusses the evolving utility industry with John Gaster, CEO of KSI Data Sciences at DISTRIBUTECH 2024. Together, they explore how KSI focuses on harnessing data from remote sensing devices to enhance the safety, efficiency, and cost-effectiveness of utility operations. Gaster emphasizes the significant role of AI and machine learning in […]

Read More