Articles by author: Courtney Johnson

Increased Billing Disputes from No Surprises Act Set a Foundation Resolutions Between Insurers and Providers

If you’re unfamiliar with the No Surprises Act, you’re probably not a hospital or insurance provider. As the Act came into effect at the beginning of 2022, patients have reaped significant cost savings with more transparent billing for medical services. But according to Chief Healthcare Executive, “hospitals and doctors say key provisions of the law […]

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Grocery Store Prepared Meals
Consumers Want More Grocery Store Prepared Meals. How Should Grocers Adapt?
December 6, 2022

The consumer dollar has spoken: the best thing since sliced bread is sliced turkey. A new FMI report, the FMI Power of Foodservice at Retail, seems to show that deli-prepared food purchases are up 9.3% compared to 2019 numbers and up 2.4% year-over-year in unit sales. It’s clear that consumer appetite for grocery store prepared […]

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Robotics in Early Learning Can Be Essential in How Students React to STEM Literacy
December 6, 2022

Early learning robotics can be essential in how students react to STEM literacy and with large gaps In STEM achievement persisting across the U.S., access to technological resources can make a significant impact. K-12 education was disrupted by the COVID-19 pandemic, but the disruption could be mitigated by introducing the latest and innovative technology into […]

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The European Space Agency Lunar Launch Programs and Service Initiatives to Watch in 2023
December 6, 2022

The European Space Agency is making strides in its efforts to commercialize space, with a focus on sustained exploration. What are they doing to achieve this? According to the ESA, it all starts with service initiatives. A recent panel discussion at the Space Tech Expo in Bremen, Germany revealed that the ESA is growing its […]

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Predicting Consumer Behavior and Recruiting Employees Are More Similar Than You’d Think
February 2, 2022

On MarketScale’s newest retail-focused podcast, Point of Scale, host Courtney Johnson sits down with retail leaders in order to understand the challenges they face throughout their sales cycle and how they stay one step ahead. From employee engagement to customer experience and everything in between, it is all tied to the journey of scaling your […]

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Will Transaction Fees in Retail Payments Go Extinct?
January 7, 2022

The majority of the world’s 2.8 billion credit cards are issued by just four powerhouses, and within that, it’s really a fight among the top two: Visa and Mastercard. According to ShiftProcessing.com, over half the credit card market share belongs to Visa alone, considering it has 335 million cards in circulation. It’s no surprise […]

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81% of Retailers Planning to Encourage Customers to Shop Online Rather Than In-Store
November 14, 2021

We are at the finish line to prepare for Black Friday 2021, and retailers have been sweating bullets over whether aisle shelves would be stocker or not, and if the supply chain grinch would win the day. As recently as late August, according to research from Emarsys, 46% of global retail marketers considered canceling […]

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