Articles by author: Dinesh Gauri, Ph.D.
Sam’s Club is innovating the retail checkout experience w with its AI-powered exit technology, contrasting sharply with Amazon’s recent setbacks with its ‘Just Walk Out’ technology. Amidst Amazon’s rollback on implementing this technology in larger stores due to operational challenges, Sam’s Club’s approach emerges as a strategic experiment in customer service efficiency, particularly…
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AI-Powered Exit Technology Can Ease Checkouts, But Larger Stores May Grapple with Scalability Issues
In recent developments, Sam’s Club has initiated the deployment of AI-powered exit technology across more than 120 of its retail locations, aiming to enhance customer experience by significantly reducing wait times. This move emerges as a contrasting response to Amazon’s recent pullback from its Just Walk Out technology, which allowed customers to shop without…
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To Retain Customers Amid the Rise in Grocery Costs, Stores Must Offer Competitive Prices & Home Delivery Services
In the face of global economic shifts, grocery prices have continued to escalate, climbing by 21% over the last three years, outstripping the overall inflation rate of 18% for the same period. This trend persists even as general inflation shows signs of cooling, presenting a paradox that affects consumers and retailers alike. The ongoing…
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Grocery Retailers Need to Adopt Adaptive Supply Chain Strategies to Stabilize Rising Grocery Prices
As recent reports highlight a cooling in overall inflation rates, the grocery sector tells a different story. Over the past three years, grocery prices have surged by 21%, outpacing the general inflation rate of 18% during the same period. This divergence is particularly pronounced in certain food items, where price increases have reached as…