Articles by author: Lukas Cox
As more and more payments are facilitated online through various payment channels, companies are looking for a centralized payment gateway and a richer customer experience. David Knowlton from FreedomPay joins host Lukas Cox to talk about what he and FreedomPay can offer that their competitors cannot. Knowlton has been in FinTech for over […]
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Podcasts
Mission Critical: Systems For Quality Control to Sustain Culture and Growth
Danny Sasseville has been with Constant Technologies for 23 years. Originally an architect and structural engineer for the company, he’s now the VP of Project Engineering. Sassevillle joined host Lukas Cox to talk about implementing systems for quality control, the benefits of these systems and his experience with them at Constant Technologies. After the company […]
Hospitality
How to Retain Client Relationships
Taking into account that 80% of a company’s future revenue will come from 20% of their existing customers, it is extremely important to keep a healthy relationship with clients. John Nichols, vice president of account management at Personiv, joins host Lukas Cox to discuss business relationships. Personiv’s growth has risen substantially based on customer […]
Engineering & Construction
The Marking Minute: The Pros of Proflex Vinyl
Proflex Vinyl is a company that cares about their customers and gives great service with their products, said Liz Reese, sales coordinator for parent company Presco. How does that attitude translate itself into the product and beyond? Reese joins The Marking Minute podcast to talk about the company and their deliverables, and the […]
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Cyber Resilience: To Protect Corporate Assets, Businesses Must Invest in Cybersecurity Training
As cyberattacks occur at increasing frequency, cybersecurity has become a cornerstone of corporate security strategies across all sectors. With businesses increasingly reliant on digital infrastructures, the quality of a company’s cybersecurity training is no longer just an operational requirement — it is a strategic asset. The stakes are high, as a breach can lead […]
Forming Relationships with Industry Insiders Can Quell Sales Cycles and their Length of Time
New companies are facing more and more challenges in the security industry as sales cycles are experiencing lengthier times. One of those reasons is due to the complexity of the security industry itself, along with the unique and special business models every new company will come in with. But there is a solution to […]
From Bollards to Bytes: Why Security Firms Need to Adopt a Cyber-First Approach
How can the security industry effectively navigate the shift from traditional physical security measures to adopting a cyber-first approach in its sales and integration strategies? The transition from physical to digital security solutions was a major theme at the International Security Conference & Exposition West 2024 held earlier this month. On a recent episode of […]
Security Operations Improvements Will Come Via Worker Empowerment
The security industry can harness technological tools to optimize workflows and to help further enhance operational efficiency. Much of that can come via retooling, and educating, the labor force to enhance operations within security and control centers. In an episode of MarketScale’s premier roundtable discussion show, Experts Talk, previewing major trends for ISC West […]