Articles by author: Matt Fraanje
The rapid downfall of cryptocurrency exchange FTX has piqued the interest of the world, but is it a crypto or even a regulation story? Or is it simply a cautionary tale of business mismanagement? There are many lenses from which to view the story from, with no consensus yet formed. Charlton Haupt, CEO of […]
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Why Gustavo Petro’s Fossil Fuel Plan is Bittersweet for Colombian Businesses
Newly elected Colombian President Gustavo Petro has pledged that “the world needs an immediate withdrawal from the oil and gas industry”, marking a huge step towards net zero emissions. Starting by cutting back production significantly in his own country, Petro’s plan is not being received well by local communities who are feeling the full […]
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How Card Issuers and Merchants Maneuvered One Year of Mastercard’s Magstripe Phase Out
Coming up on one year from the official announcement, retailers and card issuers rejoiced at Mastercard’s announcement that by 2024, issuers will no longer be required to use magnetic stripes on their credit and debit cards. In response to growing security concerns for storing customer credit card information on a magnetic stripe, EMV chip-based […]
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Independent Grocers to Build SNAP Ecommerce Programs with New USDA Grant
In a win for U.S. consumers and grocers, the U.S. Department of Agriculture’s Food and Nutrition Service is seeking applications for a $5 million competitive grant to help expand the number of independent retailers and grocers accepting supplemental nutrition assistance program (SNAP) benefits for online shopping. With approximately 41.5 million people participating in the SNAP program […]
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The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]
Enthusiastic and Trained Employees can Enhance Experiences and Drive Success in Physical Retail
In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the […]
The Coexistence of Big Box and Small Retail Relies on Synergistic Relationships
Despite being long time competitors, big box retailers and small local businesses can both coexist in ways that benefit the other. Of course, both retail formats are different but by maintaining their core business models, the two can bank and leverage their strengths and still be open to synergistic relationships. During an episode of […]