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Global Operations Facilitator

Full time Samsung Networks in Sports & Entertainment
  • Plano, TX View on Map
  • Post Date: February 12, 2020
  • Apply Before : May 12, 2020
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Job Detail

  • Career Level Other
  • Experience 8 Years +
  • Education Undergraduate

Job Description

Position Summary

For decades, Samsung has been leading the charge on innovation. We see the beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate. At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown. Are you ready to #OwnTheUnknown? Join us. If you have ambitions to be a part of a Best in Class organization, Samsung’s Networks team is the place to be! Samsung Networks supports our mobile service provider customers with innovative technology and market-leading products and solutions in areas like 4G LTE and 5G. The dynamic culture at Samsung offers both great challenges and great rewards. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

Position Description:

Given the expected significant growth of projects and customers in SEA Networks over the coming quarters, there is a critical need to tap into the large technically strong talent pool available in Global Operations Center in India. This role will be the single point of contact to ensure the maximum use of the GOC resources in supporting SEA TS teams, SEA ES teams and SEA deployment teams. Some of the key responsibilities include:
• Understand and execute GOC rules
• Canvass, identify, execute with PMO, TS, ES teams to get the maximum value out of GOC for SEA, activities both on-site and off-site
• Execution success tracking, reporting on a periodic basis
• Create a catalog of services off-site and on-site and associated costs working with GOC head and SEA network teams to enable easier selection of GOC option
• Manage closure of any contracts needed with GOC
• SPOC for India GOC team
• SPOC for HQ GOC team
• KPIs: level of growth of GOC projects for SEA networks. Cost savings rendered from GOC activities

Skills and Qualifications

Skills/Qualifications:
• Bachelor’s degree; 12/15 years of relative experience
• Prior knowledge in systems/processes working with Global centers
• High-level knowledge SEA Networks business as well as competitors in NA market
• Strong financial acumen, experience managing budgets required
• Impeccable verbal and written communication skills
• Experience working with global teams
• Proven ability in establishing relationships cross-functionally and cross-divisionally;
• Ability to work effectively with diverse, global teams
• Authorized to work in the U.S

Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here

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