The  Installation and Service Technician is responsible for supporting on-site installation support for daytime and overnight. The  Installation and Service Technician is responsible for supporting daytime and overnight service repairs to existing projects.

Key Areas of Responsibility 

1. Provide service as needed for all displays.
2. Assist in keeping an accurate inventory of spare parts for all New York or Los Angeles Projects.
3. Ship and receive spare and repair parts to and from the factory.
4. Provide support and assistance to Project Managers for all project installations and service calls.
5. Provide phone support for technical trouble shooting.
6. Maintain warehouse and storage facilities.
7. Provide assistance regarding product/project specific knowledge to subcontractors.
8. Provide assistance on installation reports for each day/night on project sites.

Competencies

1. Customer/Client Focus.
2. Product Knowledge.
3. Ability to Adapt.
4. Thoroughness.
5. Organizational Skills.

Supervisory Responsibility

None.

Work Environment

This job generally operates in the field and on project sites.

Position Type and Expected Hours of Work
This is a full-time position, and unless otherwise specified, hours of work and days are Monday through Friday, 9:00 a.m. to 5:00 p.m. Some overnight and weekend work will be required.

Travel
This position may require frequent travel and/or long periods of overnight travel.

Preferred Education and Experience

1. High school diploma or equivalent.
2. 0-2 plus years of related experience

Additional Qualifications

OSHA Certification.  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.