Healthcare

Nurse Navigator Experience

navigators

In this insightful blog post, nurse navigators discuss the transformative impact of Carevive in their daily practice. Their main focus is educating patients about their treatment plans and identifying barriers to care, particularly psychosocial issues. The Carevive application has proven invaluable in fostering stronger relationships with patients, enabling weekly check-ins for real-time updates on their…

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Latest

Carevive
How Does Carevive Align With FFS and Value – Based Reimbursement In The Future?

John Elliott from Carevive shares valuable insights gathered from recent conversations and on-site visits with partners and industry experts. The burning question on everyone’s mind is how Carevive aligns with the current fee-for-service reimbursement landscape and future value-based plans. In the current state, Carevive seamlessly aligns with chronic care management codes, benefiting patients with treatment…

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Carevive
What Value Do You See Oncology Care Teams, Administrators and Patients Gaining Patient Experience Data?

Dr. Aaron Galaznik, Chief Scientific Officer of Carevive, introduces Carevive’s transformative platform, PROmpt, providing remote symptom monitoring and patient quality of life measurement during cancer treatment. Carevive’s smart data combines routinely assessed patient-reported outcomes with EMR-derived clinical data, ensuring a scalable and actionable approach to bring the patient perspective into cancer treatment. Published studies and…

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Carevive
EOM Acceptance: What’s Next?

John Elliott from Carevive extends warm congratulations to oncology sites, cancer centers, and programs that have applied for the Enhancing Oncology Model (EOM). CMS has started sending acceptance letters, and it’s time to gear up for what’s next. Step one is to acknowledge the acceptance confirmation to ensure a smooth setup for the July start…

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Carevive
What is Carevive STAIRS and how does it impact patients and care teams?

Maddie Herzfeld, one of the co-founders of Carevive, excitedly announces the launch of Carevive STAIRS – the first-ever computerized cancer symptom pathways designed specifically for oncology nurses. As an oncology nurse herself for the past 25 years, Maddie takes immense pride in this innovative product that empowers nurses to work at the top of their…

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Articles Healthcare
RSi Combats Child Abuse Through DreamBee Virtual Walk-A-Thon

RSi and it’s employees banded together to support the DreamBee foundation in their 2023 virtual Walk-A-Thon! The DreamBee foundation’s mission is to inspire the nation to eradicate child abuse and neglect. Members of the RSi team put their walking shoes on and put the miles in to show their support of this important cause.

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Carevive
How does the Carevive platform help with patient prioritization?

In the realm of healthcare, prioritization plays a critical role in providing optimal support to patients and care teams. At Carevive, prioritization is at the heart of its mission to improve patient outcomes. Through their innovative platform, Carevive offers on-demand personalized education based on evidence, tailored to address each patient’s specific symptoms and barriers to…

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Latest

CG Infinity
CG Infinity’s Salesforce Practice: Built for Adoption, Execution, and Results
January 31, 2026

Pooja Arya, VP of Delivery and Technical Solutions Leader at CG Infinity, reflects on a recent Salesforce engagement that exemplified what meaningful delivery looks like when execution, alignment, and outcomes come together. The project involved a full Salesforce implementation spanning Sales Cloud, Service Cloud, and Marketing Cloud, and was delivered on time despite significant technical…

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Salesforce practice
How CG Infinity’s Salesforce Practice Delivers Measurable Client Impact
January 31, 2026

CG Infinity’s Salesforce practice focuses on delivering clarity, discipline, and real outcomes—helping clients avoid unnecessary spend while building only what truly drives value. With deep expertise across Marketing Cloud, Sales Cloud, and Service Cloud, CG Infinity partners closely with clients to deliver focused, high-impact solutions that make a measurable difference. Jeff Abernathy, VP of…

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team
How Rapid Response Consulting Turned Team Misalignment Into Forward Motion
January 30, 2026

When organizations hit critical pressure points—missed timelines, overloaded teams, or stalled initiatives—Rapid Response Consulting provides immediate reinforcement to stabilize operations and restore momentum. At CG Infinity, rapid response isn’t just about deploying expertise quickly; it’s about integrating with intention, protecting delivery, and reducing friction when stakes are high. That philosophy is reflected in the experience…

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Rapid Response
When Leadership Gaps Threatened the Deal, Rapid Response Kept the Acquisition on Track
January 30, 2026

CG Infinity’s Rapid Response Consulting team is designed for moments when delivery is under pressure. The team integrates quickly into complex environments to stabilize operations, reinforce leadership, and keep critical initiatives moving forward without disruption. Justin Wilson, Principal at CG Infinity, describes an engagement where the team was brought in to support a data and…

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Latest Articles Healthcare

survey
Articles Healthcare
Survey Ready Every Day: Why It’s Not Just a Once-a-Year Activity
January 13, 2026

Unannounced surveys are no longer the exception in healthcare—they’re the norm. Accrediting bodies increasingly expect sterile processing departments (SPDs) to demonstrate consistent compliance, real-time documentation, and reliable adherence to manufacturers’ instructions for use on any given day, not just during audit season. Joint Commission survey data continue to show that high-level disinfection and sterilization practices…

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How Predictive AI Is Helping Hospitals Anticipate Admissions and Optimize Emergency Department Throughput

Emergency departments across the U.S. are under unprecedented strain, with overcrowding, staffing shortages, and inpatient bed constraints converging into a throughput crisis. The American Hospital Association reports that hospital capacity and workforce growth have lagged, intensifying delays from arrival to disposition. At the same time, advances in artificial intelligence are moving from experimental to operational—raising…

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Caregiver Engagement Is the Missing Link in Dementia Care: Why Empowering Families Drives Better Outcomes and Lower Costs

Dementia is becoming one of healthcare’s most difficult problems to ignore. As the population ages, more families are finding themselves responsible for loved ones who can no longer manage their own care, communicate symptoms clearly, or navigate the healthcare system. Research shows that people living with dementia are hospitalized far more often than those without it—even…

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Getting SPD Teams to the Table: Why Sterile Processing Deserves a Central Role in Surgical Planning and Operations

Sterile Processing Departments (SPDs) remain the backbone of safe surgical care, yet across the country, they’re still routinely left out of early decision-making around products, construction, staffing, and case planning. As hospitals juggle tighter margins, higher patient acuity, and growing procedural demands, the consequences of excluding SPD voices become unmistakably real—showing up in daily…

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sterile
Articles Healthcare
The Silent Foundation of Patient Safety: Why Water Quality Matters in Sterile Processing
November 10, 2025

In healthcare, patient safety and operational efficiency often depend on invisible systems working perfectly in the background. One of those systems—water quality—has quietly become a defining factor in sterile processing success. With new standards such as AAMI ST108 setting stricter expectations, hospitals, and SPDs (Sterile Processing Departments) are rethinking how they monitor, manage, and measure…

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The SPD Hack Playbook: Streamlining Sterile Processing with Smart Tech and Team Buy-In

Sterile Processing Departments (SPDs) are the unsung backbone of surgical care — ensuring every instrument, tray, and tool is safe, sterile, and ready when needed. Yet, despite their vital role, SPD workflows often rely on manual processes and underrecognized best practices. As healthcare systems push for greater efficiency and staff well-being, SPD managers are turning…

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Hot Takes on Rural Healthcare: Lessons from the Frontlines of a System in Decline

Across America, rural hospitals are facing an existential crisis. From physician burnout and recruitment struggles to malpractice insurance woes and shrinking OB units, the challenges facing small health systems are multiplying. According to the National Rural Health Association, roughly 190 rural hospitals have closed down or discontinued inpatient care since 2010 — and many more…

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Smarter, Faster, Kinder: How AI Can Help Hospitals Deliver Better Care, All While Keeping Care Human

Artificial intelligence (AI) is no longer just a buzzword in healthcare — it’s becoming a real partner in how providers care for patients and improve everyday experiences. With rising patient expectations, limited resources, and mounting administrative complexity, hospitals and insurers alike are turning to AI to improve efficiency, communication, and satisfaction. In fact, Citi research…

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competition
Articles Healthcare
The Open Road to Reform: Why Healthcare Needs Disruption, Innovation, and the Return of Real Competition
October 15, 2025

The U.S. healthcare system is at a crossroads — facing rising costs, limited competition, and a widening gap between innovation and accessibility. According to projections from the Centers for Medicare & Medicaid Services (CMS), national health spending is expected to grow faster than the overall economy over the next decade — about 5.8% per year…

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The Future of RCM: Leveraging AI, Automation, and Human-Centered Design to Transform Patient Financial Care

Hospitals today are juggling tighter budgets, shifting regulations, and increasingly savvy patients—all while trying to keep financial operations running smoothly. That pressure has made the revenue cycle a powerful lever for innovation. The spread of artificial intelligence (AI) and automation is no longer experimental; it’s reshaping how health systems manage billing, reimbursement, and patient engagement….

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Lasting Success in Healthcare Depends on Human Understanding: Why the Most Resilient Revenue Cycles Are Built on Empathy, Not Algorithms

Hospitals today are fighting a two-front battle — one against increasingly sophisticated payers armed with automation and AI, and another to meet patients’ rising expectations for clarity and convenience. A recent joint study by Knowtion Health and the Healthcare Financial Management Association found that nearly one in two revenue cycle executives now identify payer denials…

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From Humility to High Performance: What Healthcare Leaders Can Learn from Parallon’s Global Strategy

Healthcare is evolving faster than ever—from the surge of AI-driven automation to rising patient expectations for seamless, consumer-style care. Amid this transformation, leaders face the challenge of keeping technology human. According to Deloitte’s 2025 Global Health Care Outlook, seven in ten C-suite healthcare executives across five countries say improving operational efficiency and productivity is a…

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Latest Healthcare Podcasts

Dr. G. Duncan Finlay
Healthcare
The Legacy of Dr. G. Duncan Finlay – Episode 6
January 9, 2026

The Rothman Index, developed by Dr. Michael Rothman and his brother Steven, is a pioneering patient acuity score designed to help clinicians recognize patient deterioration earlier and more clearly. Presented as an easily understood, color-coded graph that updates in real time, the Index displays upward and downward trends in patient condition at a glance—transforming…

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The Origin Story of the Rothman Index – Episode 5

Hospitals collect enormous amounts of clinical data, yet preventable patient decline remains a persistent challenge. Over the past two decades, hospitals have invested heavily in early warning scores and rapid response infrastructure, but translating data into timely, meaningful action has proven difficult. As clinicians contend with alert fatigue and increasing documentation burden, a more…

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My Mother and the Story of the Genesis of the Rothman Index – Episode 4

Healthcare generates enormous volumes of clinical data, yet making sense of that information in real time remains a challenge. Subtle changes in vitals, labs, and nursing assessments often precede serious events, but when that information is fragmented across the medical record, emerging risks can go unnoticed. The central challenge facing hospitals today is not…

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Bridging the Gap Between Hospital Discharge and Daily Life: How In-Home Senior Care Improves Outcomes and Reduces Readmissions

As hospitals across the U.S. shorten length of stay and push more recovery into the home, families are increasingly left to manage complex care needs without formal training or support. Roughly one in five patients with chronic conditions like COPD or congestive heart failure is readmitted within 30 days—a cycle that costs the healthcare…

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Career Development for Global Pediatric Nurses
Care Anywhere Podcast - Season 1
Career Development for Global Pediatric Nurses
December 18, 2025

The Care Anywhere podcast is spotlighting a new global partnership designed to strengthen pediatric nursing education and recognition worldwide. In this episode, host Lea Sims sits down with leaders from TruMerit and the National Association of Pediatric Nurse Practitioners (NAPNAP) to unpack a new pediatric nursing micro-credential pathway launching in 2026, and why it…

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How Simulation-Based Education Is Transforming Healthcare Leadership and Decision-Making Worldwide

As healthcare systems worldwide face rising costs, workforce shortages, and increasing pressure to balance quality with financial sustainability, traditional classroom-based management education is struggling to keep pace. According to the World Economic Forum, healthcare spending now accounts for nearly 10% of global GDP, making leadership decision-making more consequential—and more complex—than ever. At the same…

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Inside ERISA Denials: Why Employers May Be the Real Decision-Makers Behind Your Insurance Card

Insurance denials aren’t new, but they’re hitting a breaking point right now. As prior authorizations surge and patients face longer delays for everything from imaging to specialty drugs, more providers are realizing that the “payer” on the card often isn’t the one truly holding the reins. A growing share of Americans are covered…

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Technology Is Transforming Cardiovascular Care But Can Access Keep Up?

Cardiovascular care is entering one of its most transformative periods in decades. Advances in AI imaging and minimally invasive procedures are transforming the diagnosis and treatment of heart disease. According to the World Health Organization, an estimated 19.8 million people died from cardiovascular diseases in 2022, representing approximately 32% of all global deaths. This…

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orthopedic innovation
Connect Cast Season 2
Patient Care and Orthopedic Innovation in the Age of AI: Why Human Skill Still Outweighs Robotics
October 20, 2025

The rise of artificial intelligence in medicine is reshaping how orthopedic surgeons diagnose, plan, and deliver care. From robotics in the operating room to AI-driven diagnostics and bone segmentation tools, orthopedic innovation is advancing rapidly. Yet, adoption in everyday surgical practice has been more measured. For example, in 2022, robot-assisted technology accounted for…

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Leading Through Change: Dr. Kevin Stevenson on Workforce, Innovation, and the Future of Healthcare

Healthcare is at a critical turning point, where staffing pressures, shrinking reimbursements, and rising patient expectations are reshaping the future of healthcare. According to the AACN Nursing Workforce Fact Sheet, the federal government projects more than 203,000 new registered nurse positions will be created annually from 2021 to 2031, reflecting high demand from an…

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Transformation Without Disruption: How Access Healthcare Is Rewiring the Revenue Cycle with Agentic AI

Hospitals are juggling shrinking margins and rising costs while denial volumes remain stubbornly high. In the revenue cycle alone, hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, Access Healthcare CEO Shaji Ravi cites more than $250 billion wasted each year. Meanwhile, payers have accelerated their use of AI to adjudicate…

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Transforming the ICU Through Technology: Advances in Critical Care Telehealth Delivering Gold-Standard Care Anywhere

Critical care in the United States faces a mounting crisis. With a shortage of board-certified intensivists and younger, less experienced nurses filling ICUs, hospitals often struggle to provide timely, gold-standard care. Studies show that hospitals with board-certified intensivists in their ICUs see a 30% reduction in patient mortality, yet thousands of facilities still lack…

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Latest Videos Healthcare

What the Future Looks Like if We Get It Right
Health and Life Sciences at the Edge
What the Future Looks Like if We Get It Right
December 30, 2025

As the Patient Monitoring series concludes, the conversation shifts from today’s challenges to tomorrow’s possibilities. This final episode of the five-part Health and Life Sciences at the Edge series looks ahead to what healthcare could become if patient monitoring gets it right. Intel’s Kaeli Tully is joined by Sudha Yellapantula, Senior Researcher at Medical…

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Why We Show Up for Care

Episode 4 of The Future of Patient Monitoring takes a step back from infrastructure and innovation to explore something deeper: the people behind the technology—and what they’ve learned through years of building smarter systems. Part of the Health and Life Sciences at the Edge podcast series, this conversation is led by Intel’s Kaeli Tully,…

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Career Development for Global Pediatric Nurses

The Care Anywhere podcast is spotlighting a new global partnership designed to strengthen pediatric nursing education and recognition worldwide. In this episode, host Lea Sims sits down with leaders from TruMerit and the National Association of Pediatric Nurse Practitioners (NAPNAP) to unpack a new pediatric nursing micro-credential pathway launching in 2026, and why it…

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Expanding Monitoring in Acute Care and Beyond

As hospitals look beyond the ICU to improve outcomes across the entire continuum of care, a key question emerges: how do you expand patient monitoring without overwhelming clinicians with more alarms, more noise, and more work? This episode—part three of a five-part Health and Life Sciences at the Edge series exploring The Future of…

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The Hidden Roadblocks to Smarter Hospitals
Health and Life Sciences at the Edge
The Hidden Roadblocks to Smarter Hospitals
December 9, 2025

As hospitals look to improve outcomes with faster, more informed decisions, infrastructure limitations remain a major hurdle. This episode—part two of a five-part Health and Life Sciences at the Edge series exploring The Future of Patient Monitoring—dives into what’s holding back smarter, more connected care. Intel’s Andrew Lamkin, AI Solutions Architect, and Bikram Day,…

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ROI Case Study

Denials are no longer a slow leak in the revenue cycle—they’re a fast-moving, rule-shifting game controlled by payers, and hospitals that don’t model denial patterns in real time end up budgeting around losses they could have prevented. PayerWatch’s four-digit, client-verified ROI in 2024 shows what happens when a hospital stops reacting claim by…

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Clip 2 – Fighting for Coverage: One Patient’s Story

Health insurers love to advertise themselves as guardians of care, but the real story often begins when a patient’s life no longer fits neatly into a spreadsheet. In oncology especially, “coverage” isn’t a bureaucratic checkbox—it’s the fragile bridge between a treatment that finally works and a relapse that can undo years of grit…

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Clip 1 – Fighting for Coverage: One Patient’s Story

In “Fighting for Coverage,” a patient describes a double war: the physical fight to stay alive and the bureaucratic fight to prove to an insurer that her life is worth the cost. Her account spotlights a core tension in the U.S. system—coverage decisions are increasingly shaped by prior authorizations and desk-based reviewers who…

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healthcare system
Healthcare
The Sustainability of the Healthcare System
December 3, 2025

The sustainability of the healthcare system won’t be secured by another round of cost-cutting or clever benefit design alone, but by a hard cultural pivot toward alignment: payers, providers, employers, and patient advocates pulling on the same rope instead of grading each other on different exams. Right now we’ve built a maze that…

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Allow Doctors to Provide Care Without Making Patients Fight the Insurance System

Patients shouldn’t have to become their own case managers just to access a hip replacement, transplant, or any other life-changing procedure; the moment they’re pushed into a paperwork fight, the system has already shifted its burden onto the sick. In a functional healthcare model, clinicians and their teams handle the insurer negotiations behind…

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The Impact of Physician Advisors on Hospital Revenue and Patient Advocacy in a Payer-First Era

Physician advisors are becoming the quiet linchpin of hospital resilience in a reimbursement environment where insurers increasingly treat care like a spreadsheet exercise. As payers tighten criteria and automate denials, the gap between clinical reality and business logic widens—and without a skilled physician advisor (and a disciplined appeals pathway), health systems risk watching…

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How Hospitals Can Defend Against Payer Denials Without Sacrificing Patient Care

Payer denials used to feel like a series of personal affronts—clinicians and administrators trading war stories in hallways, certain they were being shortchanged but lacking the proof to do more than fume. Today, that fog should be lifting: with data warehouses, smarter analytics, and years of claims history, hospitals can pinpoint which payers…

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Other Healthcare Articles
Patient Grand Rounds Example
January 1, 2023

In this insightful grand rounds example, Carevive focuses on a 76-year-old female patient diagnosed with stage four non-small cell lung cancer, with evidence of brain metastases. The patient’s biomarker status indicates PDL-1 positivity, and she also has a history of diabetes. While the patient continues to work part-time and leads an active lifestyle, she faces…

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Improving the Patient Experience in Cancer
January 1, 2023

As the healthcare industry becomes more saturated with big data, the search continues for data that can inform decisions that positively impact the experience and outcomes of patients with cancer. Big data, defined by large datasets with substantial numbers of patients and a wide array of clinical and claims data, can support certain types of…

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How do I manage my mental health as a creative
January 1, 2023

Patrick discusses the importance of mental health for creatives. He finds going to the gym helpful in recharging, even if he sometimes just pretends to work out. Exercising helps him turn off his brain and reduce stress. He also reads writings by trusted copywriters and marketers who discuss unconventional topics, such as “Rule Number Six”…

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RSi Receives Esteemed Best in KLAS Award
January 1, 2023

RSi has received the Best in KLAS Award for RCM Vendor of Choice, according to Brent Rollins, RSi’s Chief Executive Officer. For more than 20 years, RSi has been a leading revenue cycle management service provider for the hospital and large physician practice market. The Best in KLAS report recognizes software and services companies…

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Hospital Administration Experience with Carevive
January 1, 2023

Beverly Farmer, Director at the CAMC Cancer Center, discusses their success with the new patient treatment clinic and the Carevive platform. The clinic was established to address issues of patient non-compliance with treatment plans. Carevive was chosen to provide a navigation system for patients, offering a more streamlined approach to patient care. With Carevive’s assistance,…

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The Carevive Patient Experience
January 1, 2023

In this heartwarming blog post recap, a patient shares their positive experience at CAMC Cancer Center. They chose the center based on recommendations and their research on treatments. Throughout surgery and chemotherapy, they felt genuinely cared for, supported, and understood by the caring staff. The use of the symptom management program provided them with a…

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Manifest Tradeshow Recap
January 1, 2023

Phononic, a pioneering company in solid-state cooling and heating solutions, has forged strategic partnerships with industry leaders, setting the stage for groundbreaking advancements in temperature control technology. These partnerships underscore Phononic’s commitment to collaboration and innovation, enabling them to reach new heights in delivering cutting-edge solutions to various sectors. Partnering with key players in the…

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Presco Safeguard Drapery: A Barrier from COVID-19
January 1, 2023

The battle to suppress COVID-19 has been raging on for months across the world, and the best offense has proven to be a good defense. However, it’s the health workers on the front lines who are in the greatest need of defending, and Presco is here with an arsenal of PPE (Personal Protective Equipment) to…

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Expanding the Market Size of Electronic Health Records
December 29, 2022

The electronic health record market size is estimated to expand to $30.84 billion by 2030 from its current market value of $23.74 billion in 2022. This news is excellent for a healthcare industry aiming for cohesion, accuracy, security, and cost savings in patient care. The need for expansion in electronic health records is multi-fold….

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