Dear Matt
As AVoIP (AV over IP) becomes more integral to audiovisual professionals, the improved and streamlined AV system implementations resulting from AVoIP solutions lead to a natural question. What is the best AVoIP solution? The answer? It depends. In the latest episode of “Dear Matt,” presented by Vistacom, Matt Boyer, the Chief Technology Officer at…
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Dear Matt
Insights on the status of the AV Industry Supply Chain
In a time when the AV industry supply chain faces unprecedented challenges, understanding its current status and future trajectory is crucial. In this week’s segment of “Dear Matt,” presented by Vistacom, host Matt Boyer, the Director of Technology at Vistacom, brings his over 30 years of experience in the audiovisual industry to the status…
Dear Matt
Dear Matt: Are Projectors a Dying Technology?
Are projectors a dying technology? In today’s rapidly evolving landscape of display technology, one might assume that projectors could soon be a thing of the past. Not so fast, thinks Vistacom’s Director of Technology, Matt Boyer. In this Dear Matt segment, Boyer, a seasoned expert with over three decades in the AV industry, looks…
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Dear Matt: NDI Will Become More Standard in AV Installations
As the world grows increasingly reliant on advanced AV technology, understanding the nuances of various protocols and tools will be crucial. Matt Boyer, the Chief Technology Officer at Vistacom, recently discussed NDI (Network Device Interface) — a vital component in modern AV setups, and the role it will play in the future of the…
Dear Matt
Dear Matt: Navigating New Features on Microsoft Teams with the Microsoft 365 Roadmap
In an age where digital communication tools are crucial for seamless operational workflows, staying updated with the latest features is essential. Microsoft Teams, as a part of the Microsoft 365 suite, continually evolves by rolling out new features to enhance user experience and functionality. However, keeping track of these updates can sometimes feel like…
Dear Matt
Dear Matt: Artificial Intelligence in the AV Industry
The infusion of artificial intelligence in the AV industry creates the potential for a significant technological evolution. This convergence is spawning enhanced functionalities, streamlined operations, and an uptick in the efficacy of AV systems, particularly in meeting spaces. In the latest segment of “Dear Matt: Answering all your AV Tech Questions,” presented by Vistacom,…
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Dear Matt: Standardizing MTR Rooms Is Possible With an Upgraded Version
The landscape of audiovisual technology, especially within the business world, frequently presents a maze of compatibility and functionality concerns. As organizations increasingly migrate to a platform like Microsoft Teams, questions about the interoperability of MTR, such as seamlessly integrating with software like Zoom or Webex, become more significant. As these tech giants strive to…
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How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
Salesforce Works Best When Informed Judgment Comes First
Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…
