How Which Wich Is Innovating Through Staffing Challenges

 

Changing the future of restaurant staffing is a new digital ordering tool. According to QSR, a disappointing restaurant experience during the pandemic prompted Which Wich CEO Jeff Sinelli to introduce Yellow Lab technology, an in-store digital ordering service that allows guests to order from a kiosk rather than at the counter. YellowLab’s remote ordering kiosks offer many benefits, including the ability to operate them simultaneously from multiple locations within the restaurant, streamlining the staff’s workday.

Barbara Castiglia, Executive Editor, of Modern Restaurant Management gives her take on how the introduction of this digital ordering technology will assist restaurants as they deal with current staffing challenges and more.

 

Barbara’s Thoughts:

“Hi, this is Barbara Castiglia of Modern Restaurant Management. The words remote and restaurant work usually don’t go together, particularly when it involves sandwiches. But an interesting innovation is coming about that one sandwich chain is using. What they’re referring to is a virtual cashier.

And this is the chain which, and what they’re doing is using ordering kiosks, but they have a remote video calling cashiers. So the customer gets to the interface. With an actual person. And this is really interesting, twofold. It’s really many folds actually. It’s really saying what we can do with technology and restaurants and this actual technology that allows this interface, to work.

And what it means for restaurants, where we’re facing such big staffing challenges is, they can have a person remotely be that interface for the brand and somebody else is focused on making that really great sandwich. So it works really well together.”

Follow us on social media for the latest updates in B2B!

Image

Latest

Healthcare IT Renovation
Got a Healthcare IT Renovation Project? We Have a DIY Book for You!
May 20, 2024

Given the rise of digital transformation demands and the persistent challenges of cybersecurity, a healthcare IT renovation project can be pivotal as industry leaders actively seek guidance on navigating these complex waters. Why now? What makes the current landscape ripe for a Healthcare IT Renovation Project, and how does one tackle such a monumental…

Read More
Retail Marketing Gamification Experts Talk
Retail Marketing Gamification is the Battleground for Customer Loyalty and Attention. How Do Retailers Win?
May 17, 2024

Retail marketing is undergoing a transformation driven by the experience economy, pushing brands to innovate with engaging and interactive customer experiences. Gamification is at the forefront of this movement, offering a dynamic way to enhance customer loyalty and drive revenue. As brands explore unique loyalty programs, immersive on-site marketing, and in-store pop-up experiences, the question…

Read More
Construction of the HPC Data Center is Prime Destination for AI Progression
May 17, 2024

As digital infrastructure continues to evolve, the strategic development of data centers is crucial. A recent update from Applied Digital celebrates the progress of the company’s HPC Data Center in Ellendale, North Dakota, positioning it as a pivotal player in the advancement of AI technologies. Highlighted in this special video is the HPC Data…

Read More
Nick Phillips of Applied Digital talks community engagement
Community Engagement is Key for Companies Aiming to Support and Impact Local Communities
May 17, 2024

Corporate responsibility is under the microscope but Applied Digital readily stands out for its positive impact on local communities. As part of the broader discussion on community engagement and economic development, there are several things companies can do to contribute to local prosperity. For a special episode for Applied Digital, Nick Phillips, EVP of…

Read More