Keeping Community First Helped this Independent Grocery Store Thrive During COVID-19

 

Nearly every business has felt the impact of COVID-19. Grocery stores in particular are uniquely positioned to service their customers during this difficult time. Voice of B2B Daniel Litwin spoke with Norm Gold, President of The Market at 25th, an independent grocery store in Richmond, Virginia, on the struggles the global food supply chain is experiencing during COVID-19.

The Market at 25th services a food dessert and aims to provide an underserved community with healthy food. “We’re here to really help out the community, it’s really about serving the community in an area that’s been underserved for a long time. So, we deliberately built it to serve all races, all diversity, all incomes and welcoming to everybody,” Gold said.

With the onset of COVD-19 came supply challenges. “When COVID hit, it affected all grocery stores pretty much the same way, because everyone came in and [began] panic buying and they bought everything,” he continued, “We’re no different than anybody else as far as the toilet paper aisle, the sanitation, the wipes, the bleach, all that was wiped out,” Gold explained. When it comes to the non-perishables that were in-demand, it’s taken a while for them to return, because the transportation and distribution centers weren’t ready to handle such high demand, even though manufacturers could meet those needs.

The available supplies were then distributed across all stores so each could have some access to new stock, making it challenging for individual stores to meet all customer demands. Manufacturers identified what items they had to focus on and stopped the production of less in-demand items. Gold noted that it will take some time to see grocery stores stocked with the same variety and quantity of products as before, but we will see a return to normalcy one day.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

facing adversity head-on
Facing Adversity Head-On: Leadership Insights From Charmeachealle Moore
July 23, 2024

Welcome to “Through the Storm,” where resilience and facing adversity head-on takes center stage. If you were to look up the word in the dictionary, you might just find a picture of Charmeachealle Moore, known affectionately as Mike Moore. His life story reads like a testament to unwavering determination and perseverance. Mike is a…

Read More
Breaking the Cycle and Inspiring Others
July 23, 2024

Nowadays, the traditional path to education is being questioned more than ever and there are numerous stories that provide a beacon of hope for those considering alternative routes. As the number of adults without a high school diploma reaches nearly 22 million in the United States, the importance of understanding and embracing non-traditional education…

Read More
School Safety and Regulatory Compliance
Approaching Safety and Regulatory Compliance with Intent and Purpose
July 23, 2024

In this episode of School Safety Today by Raptor Technologies Michelle Dawn Mooney sat down with special guest, Carrie Mockler, the Vice President of Operations at PublicSchoolWORKS, a Raptor Technologies company. PublicSchoolWORKS is a fully automated, all-in-one learning management system for online training for school staff and a comprehensive risk management program. Key Takeaways: •…

Read More
The Power of Self-Compassion in Leadership and Cognitive Diversity Can Transform Workplaces
July 23, 2024

Mental health and a sense of belonging are critical issues in today’s workplaces. So much that it is essential to practice self-compassion and form a better understanding of cognitive diversity. Leaders today must navigate the complexities of fostering connection and reducing isolation among their teams. Recent studies indicate that 40 percent of employees feel…

Read More