Is “Pay by Text” the Next Evolution of Ecommerce?

 

Key Points:

  • Pay by Text is increasing in popularity, especially during the pandemic.
  • Text messaging increases customer engagement and payment.
  • More industries are using pay by text, including the healthcare industry.

Commentary:

There are a couple of things that are always going to be a constant. The sun will rise, and the sun will set. And, bills are always going to be due. Across several industries, we are starting to see a “Pay by Text” format, in which consumers can access and pay their bill through a text message, rather than paying in person or through the mail. MarketScale Host Justin Honore talked with Larry Talley, Founder & CEO, Everyware, which offers simple billing solutions for organizations in a wide variety of industries. Talley talked about seeing more industries join this movement and which ones are best suited for it.

Abridged Thoughts:

Pay by text is a great payment method that really works on your own time. That’s the beauty of a text message. It’s not like a live chat or a phone call, so it really gives you the flexibility to pay when it’s convenient for you. Pay by text for industries such as nonprofits where we played a major role in collecting donations, where you just text the word “give,” and it will ask you, “How much?” It’s a great way to see that playout, especially through COVID when people couldn’t congregate or go to church. It’s really great to see our platform play such a role in collecting money for those nonprofits.

Every industry is trying to increase patient and customer engagement. I like to call it “payment engagement.” Healthcare providers can increase patient engagement through text messaging. 

More Stories Like This:

Ditch the Watch: Why Fabrics Are the Next Frontier for Healthcare Wearables

Ecommerce Websites Have the Same Basic Structure. Will Higher Consumer Expectations Change That?

Follow us on social media for the latest updates in B2B!

Image

Latest

the career game loop
Unity’s Jessica Lindl on Playing the Career Game Loop: Learning to Earn in the New Economy (Episode 2)
June 16, 2025

Today’s workforce is facing profound disruption, driven by automation, AI, and shrinking entry-level job opportunities. According to SignalFire’s 2025 State of Talent report, entry-level hiring in tech has dropped by 50% from pre-pandemic levels. In this shifting landscape, younger workers aren’t just seeking jobs—they’re demanding agency, feedback, and purpose. Game-based learning models like the…

Read More
career game loop
Unity’s Jessica Lindl on Playing the Career Game Loop: Learning to Earn in the New Economy (Episode 1)
June 16, 2025

As traditional career paths break down, economic mobility is being redefined by adaptability, not academic credentials. Today, 52% of college graduates are underemployed a year after graduation, working in roles that don’t require a four-year degree. Meanwhile, networking strategies like informational interviews yield one job offer per 12 conversations—far more effective than the one-in-200…

Read More
Equipping FENs in the UK with Tools to Thrive | Annesha Archyangelio | EP#4 - Live from ICN
Equipping FENs in the UK with Tools to Thrive – Live from ICN
June 13, 2025

In this final ICN 2025 episode recorded on the floor of the International Council of Nurses Congress in Helsinki, host Lea Sims welcomes Annesha Archyangelio, Regional Director of Nursing for NHS England. A Jamaican-born, UK-based nursing leader, Annesha shares her powerful personal migration story and how it inspired her to create tools and guidance…

Read More
Advancing Global Competency Frameworks for the Nursing Profession - Live from ICN
Advancing Global Competency Frameworks for the Nursing Profession – Live from ICN
June 13, 2025

In this special episode recorded at the 2025 International Council of Nurses Congress in Helsinki, host Lea Sims sits down with Professor Sylvia Fung, President of the Hong Kong Academy of Nursing & Midwifery, and Professor Ying Zhou of Guangzhou Huashang College. Together, they discuss how the nursing profession is evolving in Asia and the…

Read More