Articles by tag: customer engagement

DisruptED: Selling and Customer Engagement

customer engagement

Taking risks can certainly be daunting, but it can also lead to opportunities one would never have fathomed. Taking risks is even a behavior aligned with entrepreneurial spirits. How does taking a risk help an individual transition from an International Relations major to become current head of their own company? And how has customer engagement […]

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Food & Beverage
Gamification and Rewards: Engage with Your Customers to Better Retain Them

Starbucks®, Chick-fil-A®, McDonald’s®…these are some of the most popular restaurant industry apps used and downloaded today. To put it into perspective, the Starbucks® app has 17 million users, and almost one in every five of their sales dollars comes directly from the app. These restaurants don’t have elevated app statuses for no reason—it’s because […]

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Articles
How AI Search Engines for Businesses are Transforming the Space

The launch of ChatGPT, a large language model trained by OpenAI, has caused quite a stir in the tech world, changing how AI search engines for businesses are transforming.  Since its release, other big tech companies such as Microsoft and Google have been inspired to develop their own generative AI and launch AI-supported search […]

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Articles
Mobile Advertising AR Use is Set to Outpace Traditional Advertising Methods. How Are Retailers Making the Most of It?

Pokémon Go, which was all the rage back in 2016, may have simmered down, but the concept behind it—augmented reality (AR)—is heating up and becoming a more accessible tool for industries to deploy in service of the experience economy. This is especially true for retailers and retail marketing strategies. Mobile advertising AR is predicted to […]

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Articles
Retailers and Grocers are Merging: How Can Consumer-Targeted Merchandising Help?

Accredited to consumer-targeted merchandising, sportswear and apparel are not uncommon to see in your typical grocery stores today. In fact, companies like H-E-B have gone so far as to even begin opening their own Brand Shop for the ultimate superfan. This business model will become increasingly important, as McKinsey & Company has seen a […]

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Food & Beverage
Loyalty Programs Should Maximize Customer Value Not Discounts

Groupon has it wrong. Or at least partially. Taking a deep dive into customer data and analytics, Zach Goldstein, CEO & Founder of Thanx, a loyalty, CRM, and guest engagement platform shares his insight on what it means to build customer loyalty with The Main Course host Barbara Castiglia. Our understanding of what loyalty […]

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Food & Beverage
Using Data to Create a Smarter Restaurant

Jessica Valenzuela conceptualized the GoGoGuest system while using the free wifi at cafes around Europe. What started as a wifi marketing solution has evolved into a more significant consumer connection. The company’s capabilities connect the consumer to the restaurant amenities and leverage their information back to the restaurant. Today, GoGoGuest services over 300 customers across […]

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Holon Health's holistic care model
Getting Bio, Socio, Psych with It: How Holon Health’s Holistic Care Model Supports Substance Abuse Patients
March 1, 2024

In an era where healthcare innovation is paramount, the latest episode of Healthcare Rethink by FinThrive introduces Holon Health’s holistic care model for individuals battling substance abuse disorders. Host Brian Urban and Holon Health CEO Jason Herzog delve into the integration of healthcare and criminal justice to support substance abuse patients. Holon Health’s holistic […]

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smart energy revolution
Powering Missouri Forward: The Smart Energy Revolution
March 1, 2024

How is Missouri leading the smart energy revolution to create a more sustainable and resilient electric grid? Industry Analyst Gabrielle Bejarano brings into focus the groundbreaking efforts in Missouri, facilitated by Ameren’s smart energy plan and the technological prowess of Avail Infrastructure Solutions. Highlighting the seamless integration of state-of-the-art technologies and strategic upgrades, Bejarano […]

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coker
Join WSI at the Becht Coker Workshop 2024 in Sugarland, TX
March 1, 2024

Join WSI, the world leader in coker life extension, February 20-22, 2024 for the Becht workshop covering the entire coking unit with case studies and best practices from industry leaders such as ExxonMobil, Phillips 66, Motiva, CITGO, Marathon, PEMEX, Cenovus, and Valero.

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ASEAN
WSI’s Andrea Pacchiarotti to Give ASEAN Waste to Energy Week Presentation
March 1, 2024

Industry professionals gathering for the ASEAN Waste to Energy Week in Ho Chi Minh City to explore sustainable solutions for the region’s growing energy needs will want to add one essential speaker to their calendars. Andrea Pacchiarotti the Director at WSI Singapore, an Avail Infrastructure Solutions company, will be delivering a must-see presentation on […]

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Other Articles
Is “Pay by Text” the Next Evolution of Ecommerce?
October 21, 2021

Key Points: Pay by Text is increasing in popularity, especially during the pandemic. Text messaging increases customer engagement and payment. More industries are using pay by text, including the healthcare industry. Commentary: There are a couple of things that are always going to be a constant. The sun will rise, and the sun will […]

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Retail Refined: Why Your Brand Should Live Stream
June 2, 2020

With ShopShops, viewers can watch hosts, from experienced salespeople to fashion or beauty influencers, via a QVC-style live stream as they display clothes and accessories for up to several hours. In this episode of Retail Refined, Melissa learns how ShopShops is democratizing access to both brands and influencers and allowing them to bring offline […]

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The Evolution of Queuing, and Modern Solutions for Age-Old Challenges
May 28, 2019

As a world of consumers, we understand the necessity of lines, but at the end of the day no one likes to wait. Companies, from retailers to DMVs to post offices, have long sought ways to more efficiently serve customers, which eventually generated the first queuing system. Decades later, modern queuing systems are becoming […]

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