Scaling Throughput with AI-driven Insurance Claim Processing

The successful use of AI for insurance claim processing depends on identifying and optimizing the performance of hardware and software tools that increase its efficiency, flexibility, and speed. Vasant Kearney, Ph.D., CTO of Retrace Labs, and Ravi Panchumarthy, Ph.D., Machine Learning Engineer at Intel Corporation spoke about the specific challenges faced by the dental industry when it uses cloud-based AI computing to process claims, and the creative innovations that Intel and Retrace have developed to address those challenges.

“The thing that makes AI-driven insurance claim processing challenging is the throughput,” Kearney says. “If you’re in a single hospital or small clinic, scalability isn’t much of an issue. But once you move into the insurance world – where the volume is much higher – you have to manage spikes in throughput.” The ability of the AI algorithms being used to manage these spikes (scaling performance up or down based on demand) is determined by how much compute has been allocated to solving the problem. This is where the choice of hardware and software becomes critical.

Most data scientists are familiar with GPUs and choose them when deploying models in production. But GPUs can be costly and create delays due to the way they handle memory and how they are deployed onto scalable tools. “It’s not trivial to share memory between GPUs,” says Kearney. “So, you’re limited by the rather low-memory footprint of each GPU. In AWS, you have GPUs in the range of 12 gigabytes. But CPUs can get up into the terabytes.” This means that many more models can be stored on each instance, making CPUs ideal for healthcare where many different models are often needed to make diagnoses.

Both Panchumarthy and Kearney are excited about the future of AI-driven cloud computing for the insurance industry. “There is great synergy between cloud computing and cutting-edge hardware and software solutions from Retrace and Intel,” says Panchumarthy. “All of these are helping drive even more intelligent and robust medical AI solutions. It’s an exciting place to be.”

Learn more about AI deployment solutions by connecting with Vasant Kearney and Ravi Panchumarthy on LinkedIn or visit Intel’s AI and Deep Learning Solutions to learn more about AI-driven Solutions:

To get started with OpenVINO:

Learn more about Retrace:

Subscribe to the “Health and Life Sciences at the Edge” channel on Apple PodcastsSpotifyGoogle Podcasts, or Simplecast to hear more from the Intel Internet of Things Group.

Follow us on social media for the latest updates in B2B!


mastering AV sales strategies
Mastering AV Sales Strategies: A Diverse Market Requires Understanding Individual Needs
December 8, 2023

Mastering AV sales strategies in a global professional audio-visual (Pro AV) market, poised to reach $79.2 billion by 2028, requires much attention to detail. The surge in demand from corporate, government, and institutional sectors, driven by the need for enhanced productivity and efficient working environments, gives AV sales pros a lot of opportunity. In […]

Read More
cybersecurity in healthcare
Cybersecurity in Healthcare: Addressing the Growing Threat
December 8, 2023

To keep up with the growing threats, cybersecurity in healthcare is a high-level priority. The recent ransomware attack on Ardent Health underscores a stark reality for the healthcare industry: cyber threats are a significant and ongoing challenge. Mike Saylor, the CEO of Blackswan Cybersecurity, LLC, sheds light on the complexities of cybersecurity in healthcare. […]

Read More
effective debt management
Effective Debt Management Holds the Keys to Small Business Cash Flow and Growth
December 8, 2023

Effective debt management through a robust accounts receivable system is essential for small business cash flow and growth, necessitating automated payment schedules and strategic policy adjustments. Collaborating with a collection agency as a strategic partner can enhance revenue recovery while preserving positive customer relationships. How critical is effective debt management for the financial health […]

Read More