On this Business Casual segment, hosts Daniel Litwin and Tyler Kern sourced thoughts from Blue Canary Co-Founder Dan Ryan to highlight an industry leader’s perspective on Southwest Airlines’ recent decision to scale back COVID-19-related cleaning protocols between flights.
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Blue Canary aims to provide the hospitality industry with access to hospital-grade hygienic standards and works with major hoteliers across the U.S. to design bespoke programs to make this vision a reality.
In particular, Ryan said Southwest’s decision isn’t a surprise given the airline’s traditional approach to the market.
“I think it will affect consumer confidence with many people,” he said. “But Southwest has never been about many people. Southwest has a very specific culture and customer. For their model to work effectively, it’s all about wheels up, and it always has been.”
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