NOC Your SOCs Off: Evolution of and Best Practices in GSOCs

The workforce has changed as a result of COVID, but also from technology marching on. Some businesses and places of work don’t adapt as readily, leaving some companies and their employees behind. When it comes to GSOCs, how can their environment and use be improved with newer technologies and ideas?

On this episode of NOC Your SOCs Off, host Dan Gundry sat down to talk with Ryan Schonfeld, CEO and Founder of HiveWatch, about GSOCs and the space they inhabit. When talking about the current design, operations, and execution missing in the GSOC space, Schonfeld has plenty to say. “Planning is the first big miss, and that touches pre-planning, it touches the design of the physical space, it touches the tools and the technology, even the layout of the space, in terms of how the room’s going to be operationalized.”

This episode also covers:

  1. The changing environment of GSOCs.
  2. The right places for individuals in the GSOC space today.
  3. Adapting to the changes in GSOCs since COVID.

Schonfeld is adamant that you cannot “rinse and repeat” the control rooms of the past. This means asking some vital questions: ‘Do we need one huge GSOC, or do we want to think about regionalizing our operations more to smaller regional SOCs?’ ‘Does everybody need to physically be there in person?’ ‘Does our control room support remote work?’ ‘Does it support people collaborating from different physical spaces?’

Ryan Schonfeld is the Founder and CEO of HiveWatch. He started in law enforcement before getting frustrated by antiquated equipment that was preventing from doing the best job he could. This then led to him getting his Master of Science degree in Information Systems from The George Washington University School of Business.

Follow us on social media for the latest updates in B2B!

Image

Latest

panasonic pt-rq18 laser projectors
Rentex Welcomes the Powerful Panasonic PT-RQ18 Laser Projectors!
June 23, 2024

More Panasonic PT-RQ18 laser projectors with cages have just arrived at Rentex. As the exclusive subrental provider of the RQ18, Rentex offers this state-of-the-art projector, known for its 16,000 lumens at 208v and 15,000 lumens at 110v. The PT-RQ18 is the smallest and lightest 16,000 lm 3-Chip DLP™ 4K projector in its class, delivering unparalleled…

Read More
DMX Controllers
Rentex Unveils Jands DMX Controllers and Cases for Rental!
June 23, 2024

Rentex has just added the cutting-edge Jands DMX controllers and sturdy cases to their rental lineup. These high-performance controllers deliver precise lighting control, perfect for making any event unforgettable. The durable cases ensure your gear stays protected, ready to perform wherever your gig takes you. Rentex continues to provide top-tier AV equipment for all professional…

Read More
panasonic th-55eq2 4k monitors
Panasonic TH-55EQ2 4K Monitor Gets the Royal Treatment!
June 22, 2024

One of the Panasonic TH-55EQ2 4K monitors is currently undergoing a meticulous quality check at Rentex. This 55″ professional display features 4K Ultra HD resolution, ensuring stunning image clarity and color accuracy. The Rentex team ensures the monitor meets all performance standards and is in perfect condition for its next rental. This process underscores Rentex’s…

Read More
panasonic uc4000 4k eng camera
Panasonic UC4000 4K ENG Camera: QC, Process, and Storage
June 22, 2024

The Rentex team is conducting a thorough quality check on the Panasonic UC4000 4K ENG Camera, ensuring it meets our high standards. This comprehensive process includes checking for any necessary repairs and optimizing the camera’s performance. Once maintenance is complete, the camera will be meticulously stored, ready for its next rental. Rentex’s commitment to quality…

Read More