The way that people eat, shop, and travel has been affected by technological advancements in substantial ways. Education, too, has transformed into a more fluid, digital counterpart. Why, then, does technology education, the courses or tools that assist professionals in learning the ins and outs of the new technology they’re using, often not take full advantage of technology itself?
Mike Zanotto, CEO of Skyline ATS, a company that provides advanced technology training, and a 2018 Cisco Distinguished and Excellence Instructor Award winner, believes education on the latest advancements is critical. Skyline, now on its 30th anniversary, has reinvented itself several times, but has stuck by their motto of providing professional services while still being able to keep up with the changing times.
“People consume education today differently than they did 10 or 15 years ago,” Zanotto said. While originally Skyline had to educate students by traveling to them and bringing a mass of equipment or shipping equipment to them, the company can now do everything remotely. “They want to take classes from their house and use their phone, and we’ve had to create different modalities that will be receptive to those types of learners, ” Zanotto said.
It is Zanotto’s goal to perfect the remote experience, which not only includes a seamless login and functionality, but gives teachers the ability to translate their knowledge. In IT, someone can have CCIE accreditation or the highest certification and yet be unable to explain something fundamental to students. By finding instructors that have already lived the field as a customer and consultant, companies like Skyline aim to transform how businesses adapt to changing and varied technologies from companies like Cisco.
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