Retail Sales Take a Wild Ride

 
Retail sales have been all over the map the past few months. They have dropped, then risen just enough to get retailers excited, and then dropped again. High inflation rates and concern for the economy have kept consumers cutting back on their purchases. Sales are now increasing again as the holiday season approaches and there is early demand for holiday goods. Sales, although increasing now, will not likely remain that way, more than likely dropping again when the holiday season comes to a close.

Lesley Hensell, Co-Founder of Riverbend Consulting, shares the trends she has seen over multiple retail outlets and predicts where retail sales are headed in the coming months.

Lesley’s Thoughts:

“Retail sales have been on a wild ride the last few months. They were down in August, down in September. Then a little bit of an uptick in October got some analysts excited. Unfortunately, I don’t see a lot of reason for excitement just now. In October, I think a lot of folks had delayed purchases for a really long time.

For example, in automotive, for new vehicles, when they saw those prices drop a little bit in October, they jumped and took advantage to replace that car that really needed replacing. A lot of things were replaced in Florida for people hit hard by the hurricane, buying soft goods and furniture and housewares.

Also, there’s been some early demand for Christmas items, holiday items, and gifts, stimulated by Amazon and other online and brick and mortar stores who are really trying to push demand early. So, while it was a really great October compared to the prior years, I really think we’re gonna see some pairing back continue to happen this holiday season.”

Follow us on social media for the latest updates in B2B!

Image

Latest

pcp
PCP Attribution Analysis
May 22, 2025

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

Read More
sydney health
Sydney Health Demo
May 22, 2025

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

Read More
pharmacy
Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

Read More
inclusive care
Inclusive Care
May 22, 2025

Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…

Read More