Articles by tag: Holiday
Key points: In-person shopping increases during the holiday season JNRI optimizes the in-shopping and queuing experience with excellent queue management Information collected from JNRI can be used to measure ROI On “Experience Evolution,” host Michelle Dawn Mooney chatted with Greg Mummah, the Director of Sales Engineering for JRNI, on what businesses can do and utilize […]
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Travel Plans Increase Despite the Struggling Travel Industry
Many Americans are in the midst of putting the final touches on their holiday travel plans as we near the end of 2022. Experts are still expecting travel to be at the same rate as it was in past years with consumers saying they intend to continue making travel plans even with potential flight […]
Articles
Retail Sales Take a Wild Ride
Retail sales have been all over the map the past few months. They have dropped, then risen just enough to get retailers excited, and then dropped again. High inflation rates and concern for the economy have kept consumers cutting back on their purchases. Sales are now increasing again as the holiday season approaches and […]
Black Friday 2021
Cyber Monday Will Be the Big Test for Retailers’ Ecommerce Strategies
The holiday shopping season gets its first big test this weekend with Black Friday deals and the welcomed-by-retailers resurgence of in-store shopping and deals. Even if consumers are looking to hit stores bright and early on Friday, the last almost two years of ecommerce acceleration and validation have changed retailers’ omnichannel strategies. Retailers will […]
Black Friday 2021
Holiday Demand Forces Retailers to Get Creative with Hiring Strategies
Black Friday is upon us, and rebounding consumer demand coupled with lingering product delays and U.S. dollar inflation is making for an unpredictable holiday demand. Retail executives have been investing in resiliency strategies for the holiday season starting last year, like putting money towards omnichannel fulfillment, more flexible operations and inventory management solutions. Where […]
Building Management
UPS & FedEx Limit Shipments During Holiday Season
With a shopping season like no other, eCommerce is booming, which means a tremendous strain on logistics and delivery. In an attempt to manage demand, UPS and FEDEX worked out plans with their biggest customers that set limits on daily pickups, according to a Wall Street Journal article. Should a shipper exceed this, the carriers must […]
Podcasts
Despite the Economic Strain of the Pandemic, Holiday Retail Sales are Expected to Grow
Despite a rough economic year for everyone, retail sales during the holidays are expected to keep pace, even surpass, growth trends of previous years. According to the Associated Press, the National Retail Federation made this prediction recently to account for the uncertainty of shutdowns caused by the pandemic. For essential businesses like big-box stores, […]
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The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]
Enthusiastic and Trained Employees can Enhance Experiences and Drive Success in Physical Retail
In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the […]
The Coexistence of Big Box and Small Retail Relies on Synergistic Relationships
Despite being long time competitors, big box retailers and small local businesses can both coexist in ways that benefit the other. Of course, both retail formats are different but by maintaining their core business models, the two can bank and leverage their strengths and still be open to synergistic relationships. During an episode of […]