With a shopping season like no other, eCommerce is booming, which means a tremendous strain on logistics and delivery. In an attempt to manage demand, UPS and FEDEX worked out plans with their biggest customers that set limits on daily pickups, according to a Wall Street Journal article. Should a shipper exceed this, the carriers must hit pause until they have the capacity to do so.
- Alternatives for retailers, including Costco’s use of Instacart.
- Delivery scores moving higher even with these strict shipping rules (2020 looks better than 2019 thus far with on-time scores of 94.9% for FedEx and 96.3% for UPS for the period of Nov. 22 – Dec. 5.).
- Is the future of fulfillment internal? Will more large players build their own shipping and fulfillment infrastructure?