Big names like Uber and Amazon have gone automated. As the use of robots and AI are the trend, increasingly more companies are working hard to streamline operations and automate whatever functions they can. FedEX and UPS are feeling the pressure as well as most other major companies. However, according to Ryan Duguid of Nintex, mobile workflow platforms can optimize operations by tying multiple processes together, and this is a realistic solution for most industries. The automation plans of Uber and Amazon are still in the early stages, so the world will be watching and waiting to see what develops.
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