Will Stores Carve Out More Space for Ecommerce Fulfillment?

August 5, 2021
Melissa Gonzalez

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail.

Over the past year, ecommerce and online shopping, as well as BOPIS, saw a significant bump. Now, even with reopening marching along, will stores continue to use more of their space for ecommerce fulfillment?

Retail Refined host Melissa Gonzalez shared her insights in this MarketScale soundbite.

“Will stores continue to use their space for ecommerce fulfillment? The answer is undoubtedly yes. Stores will continue to play multiple purposes as a point of discovery and a point of fulfillment as consumers want more and more flexibility around how they place orders and how they pick up.

They’re going to want this fluidity to continue across all touch points. So, as brands and retailers think about their store design, they’re going to make sure that they do it in an agile and modular way so that the store can flex as needed from being a point of discovery to a point of fulfillment.”

Listen to Previous Episodes of Retail Refined Right Here!

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Recent Episodes

Trucking solutions
View episode

The trucking industry is at a pivotal moment, facing significant changes and challenges from regulatory shifts to technological innovations. As one of the backbones of the global economy, the importance of efficient and sustainable trucking solutions cannot be overstated. With the industry grappling with issues like driver shortages, regulatory compliance, and the implementation of…

Transforming ear piercings into a tailored journey
View episode

In today’s dynamic retail landscape, where personalization and self-expression lead consumer trends, Studs is redefining the ear piercing industry by transforming ear piercings into a tailored journey. The company blends aesthetics with comfort, introducing innovative store designs and a diverse earring assortment that underscores its mission—redefining the piercing industry. Amidst a surge in demand…

Streamlining the returns process
View episode

As ecommerce continues to dominate retail, the efficiency of handling returns becomes crucial for customer satisfaction and operational sustainability. The return rates for online purchases are significantly higher than those for brick-and-mortar stores, underscoring a major challenge for online retailers. In this environment, investing in technology to streamline the returns process is essential for…