Season One — Beyond MRO
Welcome to “Beyond MRO,” where we explore the latest trends and topics in the aviation and maintenance, repair, and overhaul (MRO) industry. I’m your host, Michelle Dawn Mooney, and today, we’re diving deep into the world of customer service in aviation. Joining us is Alyssa Thorne, Business Development Manager at FEAM Aero, an expert in…
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Season One -- Beyond MRO
Advancing Safety in the Aviation Industry
In this episode of Beyond MRO, we explore the critical importance of safety in aviation with a focus on the safety department at FEAM Aero. Safety is not merely a part of aviation maintenance and operations; it’s a core value ingrained in every aspect of the industry. Joining us are two outstanding guests, Alison…
Season One -- Beyond MRO
Your Guide to Talent Acquisition & Recruiting in the Aviation Industry: Insights from FEAM Aero
In the latest episode of “Beyond MRO,” a podcast brought to you by FEAM Aero, host Michelle Dawn Mooney explores the world of aircraft maintenance, repair, and operations. This episode delves into the crucial topic of talent acquisition and recruiting in the aviation industry. With the growing demand for skilled technicians and the need…
Podcasts
Achieving Optimal Results with Aerospace Major Repair and Recovery
The aerospace industry has been in recovery mode since the end of the global pandemic. Domestic and international travel are rising, but challenges remain from supply chain disruptions, digital transformation, obtaining a skilled workforce, and future air mobility considerations of AAM and EVTOL. To keep ahead of these challenges, one area of critical importance…
Season One -- Beyond MRO
Epic Flight Academy’s New Mechanic Program Will Help Nurture the Next Generation of Aviation Technicians
The need for well-trained aviation technicians becomes increasingly crucial as the aviation industry continues to grow and evolve. However, training new technicians comes with several challenges, from a shortage of skilled trainers to a lack of hands-on training opportunities. The shortage of skilled technicians is a significant challenge that needs to be addressed by the industry. What…
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Boost Customer Satisfaction with Verizon Business Assistant
Keeping customers happy is crucial for any business, but managing interactions can be overwhelming. Enter Verizon Business Assistant, an AI-powered service designed to streamline customer communication using a simple yet effective tool — text messages. Unlike traditional chatbots, Verizon Business Assistant learns the ins and outs of your business, answering top customer questions with speed…
The Science of Email Success: Secrets to Higher Open and Conversion Rates
Email marketing is often underestimated, yet it remains one of the most powerful tools for businesses to engage with their audience. Research shows that for every $1 spent on email marketing, an average return of $42 is expected. However, many professionals misunderstand what email can truly accomplish and fail to harness its full potential….
Data Center Sector Opens Doors for Non-Traditional Career Seekers
The data center sector is expanding rapidly, driven by increasing digital demands across sectors. As this growth accelerates, data centers face a workforce shortage, with projections showing the shortage could persist for the next decade. According to a 2023 report by Uptime Institute, 50% of data center operators report difficulties filling open roles. This…
Interview with Robin Goldsmith
At ViVE 2025, Panda Health’s Jason Taylor and Verizon Healthcare’s Robin Goldsmith dive into the future of AI in healthcare, exploring how ambient technology is revolutionizing workflows for clinicians and improving patient experiences. A dynamic conversation not to be missed!
