Signal Flow -Episode
With digital transformation occurring at breakneck speed, cybersecurity has become a critical concern for first-world IT environments. The shift towards IT-first technology has brought about new challenges in protecting sensitive data and ensuring enterprise security. The stakes are high, with reports of data breaches becoming a daily occurrence, impacting organizations across various sectors. In…
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IT and Security concerns for mission critical systems
On this episode of Signal Flow, we delve into the differences between mission-critical and commercial installations, focusing on the crucial considerations from an IT and infrastructure standpoint. Joining the show is Wayne Dorris, a cybersecurity expert from Axis Communications, who navigates listeners through the complexities of these two installation types. For products used in mission-critical…
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Device Management and Security Concerns in the AV Industry
IT managers face many challenges in their daily activities. Central to those challenges? Device management. All AV devices from the conference room to remote work locations live on an IT network. Supporting those devices shouldn’t cause stress for IT managers, but they do. Signal Flow, presented by AVIXA host Ben Thomas discusses these challenges with…
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What Increased Video Demand Means For IT and AV
Internet connectivity was an essential ingredient that helped many industries continue operating throughout the pandemic. The internet traffic boom that resulted from work-from-home policies increased demand on network connectivity that still remains to this day. How are IT and AV companies handling this demand and what are they doing to prepare for the future? On…
Signal Flow -Episode
The Growing Scope of IT Managers
The scope of IT managers’ roles is growing from a security and device management standpoint. Brian Kenyon, Founding Team Member & Chief Strategy Officer at Island, joined Tyler Kern to talk about the need for collaboration, technology, and software to handle the challenges of today’s IT manager. Island is a cybersecurity company focused on…
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Whole Health Index
Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…
PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
