IBM Does an About-Face on Facial Recognition Technology: Business Casual

Daniel Litwin
Jun 15, 2020
Learn more
amazon Business Casual Daniel Litwin Podcast Facial Recognition George Floyd IBM MarketScale microsoft Police Brutality Police Reform Racial-Bias Taylor Bagley Podcast Tyler Kern Podcast

Powered by RedCircle

On this Business Casual snippet, Tyler Kern, Taylor Bagley and Daniel Litwin discuss an announcement made my IBM on June 8th regarding the tech giant’s intention to stop offering facial recognition software for “mass surveillance or racial profiling”.

In 2019, a study conducted by the Massachusetts Institute of Technology found that none of the facial recognition tools from Microsoft, Amazon and IBM were 100% accurate when it came to recognizing men and women with dark skin. Further, a study from the US National Institute of Standards and Technology suggested facial recognition algorithms were far less accurate at identifying African-American and Asian faces compared with Caucasian ones. In a world currently riding the shockwaves of social unrest and protests calling for police reform in the wake of George Floyd’s death while being apprehended by officers in Minneapolis, this technological bias in gear provided to policing organizations has definitely been put under the microscope.

In support of IBMs move to abandon ‘biased’ facial recognition tech, Chief Executive Arvind Krishna, stated, “We believe now is the time to begin a national dialogue on whether and how facial recognition technology should be employed by domestic law enforcement agencies”.

As the first major company to back out of a technology largely used by law enforcement, the Business Casual dynamic duo break down Krishna’s letter to congress urging action against police malfeasance as well as more regulation on how law enforcement uses facial recognition technology, two different studies of Amazon’s facial recognition system by the ACLU which resulted in both Congress members and professional athletes being falsely matched with images of those in a mugshot database, whether IBM’s decision was based solely on current racially-charged events or just part of an ongoing massive restructuring within the company, and much more.

Bringing thought leadership to your day, MarketScale’s Business Casual keeps you current with technology leaps both forward and backward, the hottest topics and the newest trends shaping business and our world today. And for the latest thought leadership, news and event coverage across B2B, be sure to check out our industry pages.

Follow us on social media for the latest updates in B2B!
Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

finance
Dr. Silver Kung’s Path From $10 Million in Debt to a Multibillion-Dollar Finance Career
May 21, 2026

Global finance is being tested by forces that no balance sheet can fully predict: unstable supply chains, geopolitical shocks, tighter credit conditions and the accelerating rise of AI. In trade finance especially, success depends on more than capital; it requires judgment, discipline and the ability to see risk before it becomes disruption. As automation…

Read More
specialty pharmacy
At the Center of Care: How Specialty Pharmacy Aligns Patients, Providers, and Payers
May 21, 2026

As healthcare costs continue to rise, more patients are finding themselves navigating not just illness, but the growing complexity of paying for treatment. Specialty pharmacy sits right at the center of that challenge—often out of sight, but increasingly essential to how modern care actually works. These high-cost, high-touch therapies now make up more than…

Read More
Language development
Just Thinking… About How Multilingualism and Language Development Belong at the Center of Student Learning
May 20, 2026

For millions of students in America, learning English is only one part of a much larger academic story. A 2024 GAO report found that English learners in U.S. public schools grew from 4.5 million to 5 million students between fall 2010 and fall 2020, and that they speak more than 400 languages. That diversity…

Read More
AI Infrastructure
Simplifying AI Infrastructure: From Data Center to Deployment (Part 1)
May 19, 2026

In this episode of the Flawless Execution podcast, Jeff Hudgins, VP of Global Services at UNICOM Engineering, breaks down the real-world challenges of deploying AI infrastructure at scale. As AI moves from one-off builds to repeatable global deployments, OEMs, ISVs, and enterprises face increasing complexity across design, integration, cooling, logistics, and installation. Jeff discusses how…

Read More
Related
healthcare
Software & Technology
The Best Healthcare Platforms Are Built on Clear Communication, AI-Human Collaboration, and a Deep Understanding of the “Why”
May 4, 2026
modern AI architecture
Healthcare
A Practical Guide to Modern AI Architecture, Workflow-First Thinking, and Scalable Business Value
April 24, 2026

Artificial intelligence has already moved beyond the hype cycle and into the day-to-day reality of business operations. Companies across industries are rushing to integrate AI into their workflows, but many are running into the same challenge: it’s relatively easy to build something that works in a demo, and much harder to make it reliable…

Read More
farm
Healthcare
The Business Case for AgTech: Better Data Is Key to Managing Risk on the Farm
April 23, 2026

Farming is under more pressure than it’s been in years. Costs are rising, prices are unpredictable, and every decision carries more weight than it used to. What many still think of as a traditional industry is quietly evolving, with more farmers turning to digital tools to manage risk and stay competitive. It’s not about chasing…

Read More