Unlocking Limitless Mobility With Multi Platform

Host Dan Cui, VP of sales and business development, discussed the future of technology brought about by the pandemic with CEO Alex Otanez.

Referring to COVID-19 as “the great change,” Otanez commented on how technology advanced much faster because of the pandemic. He explained, “Over the last 12 months, we have essentially progressed what would be equivalent of two to three years.”

Relying on and expecting more of technology has led to two trends:

  1. Creating interactive experiences
  2. Connecting devices

Otanez predicts the industry will start seeing an emphasis on number two to help consumers have a more convenient, connective experience between devices which is called multi platform. Cui added, “And this connection I think really has to do with customer satisfaction, customer engagement and customer loyalty. And I think that’s one of things we’ve been hearing when talking to enterprise customers… the customers are driving the need back to us.”

Companies are looking to fill the connectivity gap, but the question is how to make the customer journey seamless. Tech companies are looking for a solution, and Shockoe believes inter-departmental collaboration, consulting/development specialists, and augmented reality will transform the industry.

This is where Shockoe comes in. As a multi platform mobile app expert for 10 years, Shockoe focuses on improving customer and employee satisfaction through technology innovation, specifically augmented reality recently. Otanez humbly bragged of their custom approach, “Not sharing too much of our secret sauce, but I think our approach to strategy is very unique in that it’s usable by clients and executable by developers.” The differentiating question they ask clients is: “How do you want your customer and team to feel?”

Follow us on social media for the latest updates in B2B!

Image

Latest

precision community health
Population Health is Becoming Precision Community Health
March 29, 2024

The concept of population health is evolving rapidly, with a significant shift towards a more targeted approach known as Precision Community Health. Driving this change is the realization that broad health initiatives often overlook the nuanced needs of specific communities, particularly those in rural areas or experiencing generational poverty. With 80% of health outcomes […]

Read More
IP730
ICOM at IWCE 2024: IP730 is the Solution to Scalable and Effective Communication Systems for Critical Services
March 28, 2024

At the International Wireless Communication Expo (IWCE) 2024 trade show in Orlando, the spotlight was on the latest advancements in communication technology, crucial for sectors like the military, emergency services, and public transportation. This event is a vital meeting point for professionals seeking innovative solutions to enhance their operational communication capabilities across vast distances. […]

Read More
Brand experience with APL
Stepping into the Future at Shoptalk 2024: Creating a Flagship Brand Experience with APL
March 28, 2024

The customers of today are no longer satisfied with mere products; they crave brands that provide immersive, distinctive, and tailored brand experiences. Athletic Propulsion Labs (APL) epitomizes this shift, setting a new standard in the luxury performance market with its innovative athletic footwear. APL’s newly opened flagship boutique in Soho, with its artisan plaster walls […]

Read More
Balancing professional growth and personal well-being
Routines, Rituals and a Mission-Driven Approach: MarketScale’s CRO Tim Maitland on Balancing Professional Growth and Personal Well-Being
March 28, 2024

In a world that often demands the relentless pursuit of success, finding the sweet spot between professional growth and personal well-being can seem like an elusive goal. As we navigate the complexities of modern work-life dynamics, the conversation around maintaining this balance has become more pertinent than ever. In this episode of Growthwell, we […]

Read More