Skip to content
‹ Back to IndustriesSports & Entertainment

Using AI to Never Miss a Minute

When lifelong Detroit Red Wings fan Zack Klima missed seeing a game-winning goal due to waiting in a long line, he knew enough was enough. Spurred to action, Klima founded and is now CEO of company WaitTime, a state of the art artificial intelligence platform using real-time and historical data to analyze crowd diagnostics. Klima…

This story was produced through MarketScale. See how Sports & Entertainment teams put it to work with Events & Onsite Capture.

·
Share

Free workspace

Turn your Sports & Entertainment expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

When lifelong Detroit Red Wings fan Zack Klima missed seeing a game-winning goal due to waiting in a long line, he knew enough was enough. Spurred to action, Klima founded and is now CEO of company WaitTime, a state of the art artificial intelligence platform using real-time and historical data to analyze crowd diagnostics. Klima sits down with Game Changers host Katie Steinberg to discuss WaitTime’s performance, success, and process.

After meeting a few key investors and entrepreneurs, Klima was able to take the chance of a lifetime and develop WaitTime. When investments came through, others noticed, “…it kind of put WaitTime and the idea of WaitTime on the radar that, okay, this is something to actually look at,” said Klima.

Instead of raising money conventionally, Klima found private investors to keep the company in-house, Klima noted, “Everyone has a swim lane…to achieve the goal that we’re all working for.”

How does WaitTime work? In the past, failed companies used beacons and bluetooth and even walkie-talkies to navigate the stadium and movement of people. Klima knew that WaitTime would need to take a different approach. Using cameras programmed with specific algorithms, Klima said, “We have four algorithms that track, individually, the movement analysis of everyone in real-times. So we look at speed of movement…direction of movement…and we do all this tracking…24 times per second.”

This patented technology enables the team to pass along real-time data and expose deficiencies in any operation, allowing more efficient productivity to move in.

When scaling, Klima said, “If you truly want to scale, you have to be with scaleable entities like Cisco, Intel, Microsoft…” and provide value to the companies through true integration, “Now we are at a point where Cisco…is now becoming our sales force globally,” explained Klima.

As for what the future holds, Klima is excited to continue growing partnerships and expand on the uses of this patented technology – and never miss a game-winning shot again.

Creating the Expectations for an eSports Stadium

How a Motion Analytics Company is Applying AI to Improve Your Putting in Golf

Your experts belong here

Every story in MarketScale Sports & Entertainment starts with a company putting its venue operators, production crews, and partnership teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Rights holders and partners back the operators they know, and coverage is how they get to know yours.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Sports & Entertainment, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Sports & Entertainment: are you visible to AI?

Before they reach out, Sports & Entertainment buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Sports & Entertainment expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your venue operators, production crews, and partnership teams into the articles, video, and social content Sports & Entertainment buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Sports & Entertainment Insights

Roswell's thin air made a T-6 crew chief start his tuning over

Roswell's thin air made a T-6 crew chief start his tuning over

Charlie Duffy, crew chief for Greg McNeely's race 90 T-6, says the engine numbers his crew learned over years at Reno do not work in Roswell's thinner air. Running 2,400 rpm and 70 gallons an hour, against a stock Smithsonian rating of 450 hp at 2,100 rpm, the crew is rebuilding its data from telemetry in the National Championship Air Races' second year at Roswell.

  • 01Race 90's engine runs at 2,400 rpm burning 70 gallons an hour, against the 450 hp at 2,100 rpm the Smithsonian lists for a stock R-1340 Wasp.
  • 02The National Championship Air Races left Reno after 2023 and began at Roswell in 2025, making 2026 only the second September of Roswell racing.
  • 03Duffy saved no telemetry from the first Roswell year; this season he is logging cylinder-head temperature, fuel flow and pressure to set the plane up for 2027.

Oct 27, 2026

Six of 15 EVS operators worked from FOX’s Pico facility

Six of 15 EVS operators worked from FOX’s Pico facility

For Milwaukee, FOX used Game Creek’s GCV Yogi. On the game side, nine EVS operators were on site and six worked from FOX’s Pico facility in Los Angeles. Remote crews and bigger trucks appear to be growing together.

  • 01FOX's World Series game coverage in Milwaukee used 15 EVS XT-VIA production servers, with nine operators onsite and six operators at FOX Sports' Pico facility in Los Angeles.

Oct 27, 2026

Plano's mayor says Willow Bend is a district, not a Stars arena with parking

Plano's mayor says Willow Bend is a district, not a Stars arena with parking

Plano Mayor John Muns characterizes the proposed Dallas Stars arena site at Willow Bend as a mixed-use entertainment district with shopping, housing, offices, and hotels, not merely a parking lot with an arena. Voters will decide the venue tax proposition in November, pending release of final renderings that show the full scope of a development already approved as a base plan before the Stars expressed interest.

  • 01Willow Bend was approved as a mixed-use development before the Stars came to Plano; the arena is an addition to an existing plan for shopping, restaurants, housing, and office space.
  • 02Plano has grown from roughly 25,000 residents in 1970 to over 300,000 today, making it the ninth-largest city in Texas, and the mayor argues the metropolitan center has shifted north from Dallas toward Plano.
  • 03Plano's strategy relies on redevelopment of existing sites rather than greenfield development; past examples include AT&T's headquarters on the former EDS campus and the Kintetsu Miyako Hotel on the old JCPenney campus.

Oct 26, 2026

Explore More Sports & Entertainment Insights

Read more expert perspectives from across Sports & Entertainment.

Browse Sports & Entertainment Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Sports & Entertainment and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512