Skip to content
‹ Back to IndustriesSports & Entertainment

Using AI to Never Miss a Minute

When lifelong Detroit Red Wings fan Zack Klima missed seeing a game-winning goal due to waiting in a long line, he knew enough was enough. Spurred to action, Klima founded and is now CEO of company WaitTime, a state of the art artificial intelligence platform using real-time and historical data to analyze crowd diagnostics. Klima…

This story was produced through MarketScale. See how Sports & Entertainment teams put it to work with Events & Onsite Capture.

·
Share

Free workspace

Turn your Sports & Entertainment expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

When lifelong Detroit Red Wings fan Zack Klima missed seeing a game-winning goal due to waiting in a long line, he knew enough was enough. Spurred to action, Klima founded and is now CEO of company WaitTime, a state of the art artificial intelligence platform using real-time and historical data to analyze crowd diagnostics. Klima sits down with Game Changers host Katie Steinberg to discuss WaitTime’s performance, success, and process.

After meeting a few key investors and entrepreneurs, Klima was able to take the chance of a lifetime and develop WaitTime. When investments came through, others noticed, “…it kind of put WaitTime and the idea of WaitTime on the radar that, okay, this is something to actually look at,” said Klima.

Instead of raising money conventionally, Klima found private investors to keep the company in-house, Klima noted, “Everyone has a swim lane…to achieve the goal that we’re all working for.”

How does WaitTime work? In the past, failed companies used beacons and bluetooth and even walkie-talkies to navigate the stadium and movement of people. Klima knew that WaitTime would need to take a different approach. Using cameras programmed with specific algorithms, Klima said, “We have four algorithms that track, individually, the movement analysis of everyone in real-times. So we look at speed of movement…direction of movement…and we do all this tracking…24 times per second.”

This patented technology enables the team to pass along real-time data and expose deficiencies in any operation, allowing more efficient productivity to move in.

When scaling, Klima said, “If you truly want to scale, you have to be with scaleable entities like Cisco, Intel, Microsoft…” and provide value to the companies through true integration, “Now we are at a point where Cisco…is now becoming our sales force globally,” explained Klima.

As for what the future holds, Klima is excited to continue growing partnerships and expand on the uses of this patented technology – and never miss a game-winning shot again.

Creating the Expectations for an eSports Stadium

How a Motion Analytics Company is Applying AI to Improve Your Putting in Golf

Your experts belong here

Every story in MarketScale Sports & Entertainment starts with a company putting its venue operators, production crews, and partnership teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Rights holders and partners back the operators they know, and coverage is how they get to know yours.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Sports & Entertainment, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Sports & Entertainment: are you visible to AI?

Before they reach out, Sports & Entertainment buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Sports & Entertainment expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your venue operators, production crews, and partnership teams into the articles, video, and social content Sports & Entertainment buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Sports & Entertainment Insights

How MLB, FIFA and Wimbledon decide who gets to overrule the camera

How MLB, FIFA and Wimbledon decide who gets to overrule the camera

Baseball rations two challenges per team, soccer keeps referees in charge, and Wimbledon handed line calls to the machine. Each choice moved risk rather than removing it. Companies automating decisions face the same questions: who triggers a review, who decides, and what happens in an outage.

  • 01Wimbledon swapped about 300 line judges for roughly 80 match assistants, and human error moved with them, to whoever held the off switch.
  • 02An overturn rate from a challenge system describes the cases people chose to contest. MLB's 52.2% spring-training figure measures player selection as much as umpire accuracy, a trap for any business dashboard built on appeals.
  • 03The fallback rule is part of the design: MLB writes down that an untracked pitch keeps the original call and the team keeps its challenge, and the NFL keeps a trained backup referee on each of its 17 crews.

Nov 15, 2026

MotoGP signs two-year ESPN media rights deal for U.S., Latin America

MotoGP signs two-year ESPN media rights deal for U.S., Latin America

MotoGP named ESPN its exclusive U.S. rights holder on linear networks for 2027 and 2028. A two-year deal gives sponsors and production teams a fixed U.S. partner to plan around, though only for two seasons.

  • 01ESPN gives MotoGP a two-year U.S. home for 2027 and 2028, succeeding Fox Sports, with MotoGP's current U.S. arrangement ending after the 2026 season.
  • 02A regional rights relationship can grow into a bigger territory: ESPN, which has carried MotoGP in Latin America since 2002, is expanding its rights to include exclusive U.S. coverage.
  • 03The open planning question for 2027: which ESPN networks carry each round, and how many go out live versus on same-day delay.

Nov 15, 2026

Sportico: NBA 2025-26 revenue $14.5B; teams got $13.7B

Sportico: NBA 2025-26 revenue $14.5B; teams got $13.7B

Sportico estimates the NBA made about $14.5 billion in 2025-26, with the 30 clubs taking in $13.7 billion, or $456 million apiece. Team revenue ranged from $895 million for Golden State to $339 million for Memphis, both after revenue sharing. Media-rights payouts rise about 7% a year on average. Local business—tickets, sponsorships and arena events—helps explain much of the gap between clubs.

  • 01Sportico estimates NBA teams’ combined revenue at $13.7B for 2025-26, versus $13.2B for MLB clubs in 2025.

Nov 14, 2026

Explore More Sports & Entertainment Insights

Read more expert perspectives from across Sports & Entertainment.

Browse Sports & Entertainment Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Sports & Entertainment and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512