Squared Away
Companies evolve, shift, and transform to survive and thrive. Evolution is built into SMC Squared’s DNA to ensure it can meet the global demands of its customers. SMC Squared’s Dr. Patricia Connolly, CEO & Founding Partner, and Steven Stephan, COO & Founding Partner, came together to discuss the company’s beginnings, how they address today’s needs,…
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Articles Business Services
Squared Away: Successfully Outsourcing Offshore Talent
Securing reliable offshore talent to supplement a U.S.-based workforce can be difficult to manage and maintain. This is especially true if a company has no experience with setting up offshore talent pools. Kevin Christ, Partner at Concentre spoke with Squared Away podcast host Gabrielle Bejarano about the advantages of working with SMC Squared in securing…
Articles Business Services
Squared Away by SMC Squared: Understanding the BOT Model for Outsourced IT: Ecolab Digital Center’s GCC Transfer
When Fortune 500 company Ecolab, a worldwide leader in energy, water and hygiene technologies and services, found themselves with a lack of available talent to execute on big ideas they turned to experts at SMC Squared. Gabrielle Bejarano sits down with Malahar Pinnelli, VP of Technology and Managing Director at Ecolab Digital Center (EDC); Supriya…
Software & Technology
The Economics of a Global Capability Center
As outsourcing costs rise, while finding the right talent is akin to locating a needle in a haystack, CIOs search for solutions to these present-day challenges. Thankfully, global capability centers may offer an answer. Dr. Patricia Connolly, Founding Partner and CEO at SMC Squared, and Jan Ross, Former CIO at nThrive, sat down to discuss…
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Stronger Training Pipelines and Smarter Social Media Can Help Solve HVAC’s Talent Shortage
The skilled trades are at a crossroads. By some industry estimates, for every five experienced technicians retiring, only two new ones are entering the field—highlighting a growing HVAC talent gap. At the same time, buildings are becoming more complex, more connected, and more dependent on high-performance mechanical systems. The stakes are real: without a…
Where Design Meets Durability: Why Commercial Surfaces Must Support Safety, Cleanability, and Long-Term Value
When a commercial space fails, it often fails quietly: a lobby floor that becomes slippery when wet, a hotel bathroom that is difficult to clean, a healthcare surface that cannot withstand constant disinfection, or an office finish that looks great until afternoon glare makes the room uncomfortable. These are not purely aesthetic problems; they are…
Crafted Journey How To: Building a Creative Career Across Scripts, Stages, and Sound
Creative careers rarely move in a straight line, especially for writers working across stage, screen, audio, books, and independent film. Sustaining that kind of life often means finding opportunities wherever they appear, building a strong network, staying open to different formats, and saying yes to collaborations that can lead somewhere unexpected. The stakes are…
EMR Strategy, Consulting, and Career Pivots with MedSys Co-Founder Mark Embry
Electronic medical records (EMRs) have moved from a back-office upgrade to a frontline determinant of care quality, clinician burnout, and hospital economics. With U.S. hospitals often spending tens to hundreds of millions—sometimes exceeding $100 million—on EMR implementations, the stakes have never been higher for getting both the technology and the human adoption right. As…