Articles by tag: collection agency

How Collection Agencies Can Benefit from Customer Satisfaction Surveys

  Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer Read more

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Oncology and Technology: Applying Oncology Expertise at Scale Part II
June 27, 2022
As a nurse turned content developer, Sharon Cavone has spent the majority of her career in and around oncology. Now with Carevive, Cavone reflects on the important work the company is continuing to put forth Read more
What Dropping Pre-Departure Covid Tests Will Mean for the Travel Industry
June 27, 2022
Renowned travel expert and #1 Amazon bestselling author of Hospitality from Within Sarah Dandashy continues to stay on top of emerging trends in the travel industry. Having recently discussed the Read more
Dig Your Heels In: A Working Woman’s Series with YiDing Yu
June 25, 2022
YiDing Yu is the CMO at Olive, a practicing physician, published researcher, and serial entrepreneur. As a female in the healthcare and tech industries, she's excited about the growth of women in Read more
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How Collection Agencies Can Benefit from Customer Satisfaction Surveys
February 15, 2021
  Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer Read more
How Collection Agencies Can Benefit from Customer Satisfaction Surveys
February 15, 2021
  Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer Read more
Choosing The Right Collection Agency Partner
October 15, 2020
Chasing down a debt can be an unpleasant process, but that makes it all the more important to pick the right collection agency. In many ways, IC System Vice President of Client Service Read more
What Businesses Should Seek Out when Choosing a Collection Agency
September 14, 2020
Debt collection isn’t a new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a Read more