Articles by tag: collection agency

IC System’s DebtNext dPlat Certification

DebtNext dPlat certification

In the most recent episode of the “Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System, speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software. IC System recently became the first vendor certified for DebtNext…

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Business Services
Closing the Books: Overcoming Debt Collection Challenges in 2023

Inflation continues to be something consumers have to deal with on a very regular basis. In addition, debt is burden that people from all walks of life have to contend with. So, when it comes to both of these issues, how can debt recovery agencies manage collections, their interactions with consumers, and work within new…

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Business Services
How Collection Agencies Can Benefit from Customer Satisfaction Surveys

Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer sentiment. However, the debt collections market is one industry that hasn’t implemented this aspect of consumer experience – until recently. Tim Scholl is IC System’s Call Center Support…

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Business Services
How Collection Agencies Can Benefit from Customer Satisfaction Surveys

Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer sentiment. However, the debt collections market is one industry that hasn’t implemented this aspect of consumer experience – until recently. Tim Scholl is IC System’s Call Center…

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Building Management
Choosing The Right Collection Agency Partner

Chasing down a debt can be an unpleasant process, but that makes it all the more important to pick the right collection agency. In many ways, IC System Vice President of Client Service Chris Morris said, the collection agency is an extension of your business. While a payment may be delinquent, the relationship between a…

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Business Services
What Businesses Should Seek Out when Choosing a Collection Agency

Debt collection isn’t a new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a debt collection partner they can trust. Bryan Campbell, Business Development Manager of IC System, shared his expert advice for those that need help with receivables. “A partnership…

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rentex anaheim
Memorial Day Celebration at Rentex Anaheim: A Potluck to Remember
June 12, 2024

Join the Rentex Anaheim team as they celebrate Memorial Day with a festive potluck. This video captures the delicious dishes and joyful camaraderie shared among colleagues. The highlight is an adorable surprise at the end, bringing smiles to everyone’s faces. Experience the warm and welcoming atmosphere of Rentex Anaheim as they honor the holiday together.

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chicago rentex cookout day
Chicago Rentex Cookout Day: Serving Up Appreciation One Meal at a Time
June 12, 2024

At Rentex Chicago, employees deserve the best, and that’s exactly what the team are serving up at their annual cookout. This video captures the team flipping burgers and building connections, savoring teamwork one bite at a time. This cookout is all about recognizing the employees’ hard work and dedication. Join in the fun and see…

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rentex boston
Starting the Day Right: Morning Prep at Rentex Boston
June 12, 2024

Watch the Rentex Boston team as they gear up for another productive day. This video highlights the morning meet-ups where the warehouse staff discuss the day’s plans and priorities. It’s the little things that make the biggest difference, setting the tone for efficient and successful operations. See how these daily rituals contribute to Rentex Boston’s…

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LED QC Setup
Ensuring Excellence: LED QC Setup at Rentex Secaucus
June 12, 2024

Take a behind-the-scenes look at the Rentex Secaucus, NJ Warehouse as they set up their LED QC area for onsite testing. This video emphasizes the importance of quality control in maintaining Rentex’s commitment to providing the highest quality equipment. Watch the team meticulously prepare the area to ensure every LED product meets their rigorous standards….

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