Articles by tag: collection agency
In the most recent episode of the “Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System, speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software. IC System recently became the first vendor certified for DebtNext […]
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Business Services
Closing the Books: Overcoming Debt Collection Challenges in 2023
Inflation continues to be something consumers have to deal with on a very regular basis. In addition, debt is burden that people from all walks of life have to contend with. So, when it comes to both of these issues, how can debt recovery agencies manage collections, their interactions with consumers, and work within new […]
Business Services
How Collection Agencies Can Benefit from Customer Satisfaction Surveys
Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer sentiment. However, the debt collections market is one industry that hasn’t implemented this aspect of consumer experience – until recently. Tim Scholl is IC System’s Call Center Support […]
Business Services
How Collection Agencies Can Benefit from Customer Satisfaction Surveys
Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer sentiment. However, the debt collections market is one industry that hasn’t implemented this aspect of consumer experience – until recently. Tim Scholl is IC System’s Call Center […]
Building Management
Choosing The Right Collection Agency Partner
Chasing down a debt can be an unpleasant process, but that makes it all the more important to pick the right collection agency. In many ways, IC System Vice President of Client Service Chris Morris said, the collection agency is an extension of your business. While a payment may be delinquent, the relationship between a […]
Business Services
What Businesses Should Seek Out when Choosing a Collection Agency
Debt collection isn’t a new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a debt collection partner they can trust. Bryan Campbell, Business Development Manager of IC System, shared his expert advice for those that need help with receivables. “A partnership […]
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Benchmark Products Bioprocessing Solutions Provide Single-Use Solutions for Customers
Benchmark provides a new bioprocessing solution to maximize efficiency. This is a single-use system for pharma manufacturers for filling, mixing and single-use assemblies.
Benchmark at Interphex 2024
Benchmark Products showcased their line of life science and pharmaceutical manufacturing products during Interphex in New York City April 2024.
Navigating Cyber Risk Management in Healthcare Means Handling the Small Alerts and Big Alarms
In an era where digital dependencies are integral to healthcare operations, cyber risk management in healthcare requires addressing the big events and attending to the small ones. This urgent need to address and mitigate cyber vulnerabilities was a key discussion point during a MarketScale Experts Talk discussion on continued cybersecurity threats in healthcare. The […]
Segmentation in Healthcare Cybersecurity Boils Down to Securing the Network and Protecting Patients
As healthcare institutions increasingly digitize their operations, the vulnerability of their networks to cyber breaches has highlighted the urgent need for robust cybersecurity measures. A recent Experts Talk discussion on cybersecurity risks in healthcare explores the pivotal role of network segmentation in fortifying these efforts. With patient data and healthcare service continuity at stake, […]
