Articles by tag: collection agency
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BattleBots Team “Valkyrie”
Michelle Dawn Mooney talks with BattleBots Team “Valkyrie” on how what they do contributes to the STEM community. Most people would agree that robots are cool. While often seen only in science fiction, robotics is a real job for people in the STEM (Science, technology, engineering, and mathematics) community. In addition, it is not all […]
HAI Robotics at Automate 2023
Brian Reinhart talks about the Automate 2023 conference in Detroit, MI. Brian Reinhart, VP of Sales, Solutions, Marketing at HAI Robotics shares what he is most looking forward to at Automate 2023 in Detroit.
MHI 2023 Innovation Award Winner: HAI Robotics
Video highlighting HAI Robotics’ Autonomous Case-Handling Robot, which won MHI’s 2023 Best Innovation of an Existing Product Award HAI Robotics, a leading company in the material handling and supply chain industry, has been awarded the prestigious 2023 MHI Innovation Award for the Best Innovation of an Existing Product. The MHI Innovation Award aims to showcase […]
How Collection Agencies Can Benefit from Customer Satisfaction Surveys
Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer sentiment. However, the debt collections market is one industry that hasn’t implemented this aspect of consumer experience – until recently. Tim Scholl is IC System’s Call Center […]
How Collection Agencies Can Benefit from Customer Satisfaction Surveys
Business leaders in B2C industries are quite familiar with post-call customer satisfaction surveys. After all, they’re one of the most effective and practical ways to measure consumer sentiment. However, the debt collections market is one industry that hasn’t implemented this aspect of consumer experience – until recently. Tim Scholl is IC System’s Call Center […]
Choosing The Right Collection Agency Partner
Chasing down a debt can be an unpleasant process, but that makes it all the more important to pick the right collection agency. In many ways, IC System Vice President of Client Service Chris Morris said, the collection agency is an extension of your business. While a payment may be delinquent, the relationship between a […]
What Businesses Should Seek Out when Choosing a Collection Agency
Debt collection isn’t a new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a debt collection partner they can trust. Bryan Campbell, Business Development Manager of IC System, shared his expert advice for those that need help with receivables. “A partnership […]